Business Development Manager

Black Box; Auckland; Vor Ort; NZD 90.000 - 130.000; Vollzeit

Zusammenfassung

Black Box in Auckland seeks an accomplished sales professional to acquire new clients and drive RFQ/RFI/RFP responses. You will develop quotes with the Solutions team, manage key accounts, and lead innovation sessions to align client roadmaps with Black Box offerings.

The role requires 3+ years of quota-beating sales experience, strong CX/EX and enterprise networking knowledge, and expert communication and negotiation skills. A bachelor’s degree is preferred but not essential.

Qualifikationen

• 3+ years of sales experience with a track record of exceeding quota
• Experience selling CX/EX, contact centre, automation, IP telephony and related services
• Experience selling Modern Workplace, enterprise networks and 5G/LTE solutions
• Strong business and commercial acumen in CX/EX industries
• Ability to translate client needs into clear sales opportunities
• Ability to build and maintain relationships with clients, consultants and partners
• Excellent interpersonal, presentation and negotiation skills
• Strong written and oral communication skills
• Ability to manage tight deadlines and multi-task in a fast-paced environment

Aufgaben

• Acquire new clients and own RFQ/RFI/RFP processes
• Develop quotes and proposals with the Black Box Solutions team
• Maintain client relationships across all levels of the organisation
• Develop and maintain an active account plan for key clients
• Run innovation and roadmap sessions with clients
• Pitch solutions and services to clients
• Coordinate with Solutions team for demonstrations and discovery workshops
• Sell value to avoid discounting
• Maintain Salesforce with up-to-date opportunities
• Meet quarterly and annual revenue and gross margin targets

Kenntnisse

CX/EX knowledge

5G/Enterprise networks

Commercial acumen

Value-based selling

Needs analysis

Relationship management

Negotiation skills

Communication

Work under pressure

Organizational skills

Quota attainment

Ausbildung

Bachelor's degree in business/marketing/IT

Jobbeschreibung

Key Responsibilities of the role include;

• Acquiring new clients
• Owning, managing and responding to RFQ’s, RFI’s and RFP’s
• Developing quotes and proposals in conjunction with the Black Box Solutions team
• Establishing and maintaining client relationships across all levels of the organisation
• Development and maintaining an active account plan for key clients
• Running regular innovation and roadmap sessions with clients
• Pitching solutions and services
• Engaging the Solutions team to assist with client demonstrations, discovery workshops, RFP responses, presales design, client roadmaps
• Selling value to avoid discounting
• Achieving and maintaining Vendor certifications
• Rigorous maintenance of Salesforce, ensuring that all opportunities are documented and up to date on a regular basis
• Achieving quarterly and annual Revenue and Gross Margin targets.

You will have the following skills and experience;

• Understanding of the business benefits delivered by integrated CX/EX technologies, including Contact Centre, Automation, IP telephony and their associated consulting, integration, professional services, and ongoing annuity support, and has experience in selling these solutions
• Understanding of the business benefits of delivering leading Modern Workplace, Enterprise Networks and wireless/5G/LTE services and solutions, and has experience in selling these solutions
• High level of business and commercial acumen with an in-depth knowledge of the CX/EX industry (contact centre and employee engagement) and its current events
• Understanding of, and abides by, the principles and practices of strategic, value-based selling
• Identifies client needs and translates these into sales opportunities for Black Box
• Develops and maintains productive relationships with clients, prospective clients, consultants and vendor partners
• Exceptional interpersonal, presentation and negotiation skills to engage clients at all levels
• Excellent Communication skills – both written and oral
• The ability to handle pressure and meet tight deadlines
• Strong organisational skills and attention-to-detail with the ability to multi-task and prioritise well in a fast-paced, dynamic work environment
• 3+ years’ experience with proven track records of exceeding quota and key performance metrics.
• Qualification: Bachelor’s degree in business, marketing and/or IT preferred but not essential