Account Coordinator

Kings Recruitment; New Zealand; On-site; NZD 60,000 - 75,000; Full time

Benefits offered by this job

KiwiSaver matching (up to 4%)

Health insurance

Life insurance

Income protection

Job summary

Kings Recruitment is partnering with an established North Shore packaging business to recruit a Customer Account Specialist. You will coordinate orders from intake to delivery, liaising with Procurement, Quality, Finance and Warehousing to keep customers informed and on track.

You will build strong relationships, manage priorities, prepare reports and support a team across Account Managers. Hours are Monday to Friday, with parking and modern offices; KiwiSaver and insurance benefits apply, with

Qualifications

• Experience in manufacturing, packaging, print or labels.
• Strong communication and relationship-building skills.
• Excellent organisation and attention to detail.
• Commercial awareness and confidence with numbers.
• Proficiency with Excel, ERP and CRM systems.
• Willingness to learn products and customer requirements.

Responsibilities

• Process orders and check specifications.
• Coordinate artwork, production and delivery requirements.
• Keep customers informed and up to date.
• Monitor orders and follow up on issues.
• Prepare sales and stock reports.
• Manage competing priorities and deadlines.
• Build strong customer relationships.
• Resolve issues and find practical solutions.

Skills

Strong communication and relationship‑

Tools

Excel

ERP systems

CRM systems

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Build strong relationships. Find solutions. Deliver results.

Join an established packaging business where people are supported to learn, grow and build a career.

This is a varied, office-based customer coordination role, managing customer requirements from order through to delivery. You will work closely with Account Managers and teams across Procurement, Quality, Finance and Warehousing to keep orders accurate, customers informed and everything on track.

Customer Account Specialist | Packaging Industry

Build strong relationships. Find solutions. Deliver results.

Join an established packaging business where people are supported to learn, grow and build a career.

This is a varied, office-based customer coordination role, managing customer requirements from order through to delivery. You will work closely with Account Managers and teams across Procurement, Quality, Finance and Warehousing to keep orders accurate, customers informed and everything on track.

Why work here?

• Established, market-leading packaging business
• Diverse portfolio of FMCG and well-known branded customers
• Supportive management and a friendly, down-to-earth team
• Genuine career opportunities and scope to grow
• Collaborative environment where your contribution is valued
• Modern offices with easy access and parking
• Excellent salary, depending on experience
• Up to 4% KiwiSaver matched
• Health, Life & Income Protection

This role will suit someone based on the North Shore, Rodney or surrounding areas, with hours of Monday–Friday, 8.00am–4.30pm.

What will you be doing?

You’ll manage the day-to-day requirements of a customer portfolio, working with internal teams to keep orders accurate, on track and delivered as expected.

• Processing orders and checking specifications
• Coordinating artwork, production and delivery requirements
• Keeping customers informed and up to date
• Monitoring orders and following up anything requiring attention
• Preparing sales and stock reports
• Managing competing priorities and deadlines
• Building strong customer relationships
• Resolving issues and finding practical solutions

About you

Experience in manufacturing, packaging, print or labels is highly desirable. You’ll understand the importance of following a methodical process, getting the detail right and doing things properly every time — there are no shortcuts when it comes to quality, specifications and customer requirements.

• Strong communication and relationship-building skills
• Excellent organisation and attention to detail
• Commercial awareness and confidence working with numbers and data
• Proficiency with Excel, ERP and CRM systems
• A proactive, practical approach to problem-solving
• The ability to manage multiple priorities and deadlines
• A willingness to learn products, processes and customer requirements
• A collaborative approach and ability to work effectively across teams

This opportunity is being managed exclusively by Kings Recruitment. Initial interviews will be conducted via Teams.

Please note: You must have the legal right to work in New Zealand to be considered for this position.

We aim to contact shortlisted candidates within 5 working days. Due to the volume of applications, we are unable to respond individually to every applicant.