Remote Norwegian Customer Support Specialist (Greece)

Cross Border Talents; Ålesund; Remote; NOK 151,000 - 175,000; Full time

Benefits offered by this job

Relocation support

Flight ticket

Airport pickup

Hotel accommodation

Real estate fee coverage

Structured training

International team

Job summary

Cross Border Talents is seeking an experienced Norwegian-speaking customer service agent to support inquiries by phone, email, and chat from a remote position based in Greece. The role requires Norwegian at C1 and English at least B2, with a focus on delivering high‑quality service within defined procedures.

Relocation and onboarding are provided, including flight, airport pickup, four weeks of hotel accommodation, and real estate fee coverage.

Qualifications

• Norwegian proficiency at C1 level or higher.
• English proficiency at B2 level or higher. Some projects require C1.
• Legal right to work in Greece.
• Experience in customer service is a plus.

Responsibilities

• Respond to customer inquiries in Norwegian by phone, email, and chat.
• Help customers with product, account, payment, and technical issues.
• Assist with deliveries, refunds, repairs, and claims.
• Manage customer cases, keep accurate records, and escalate complex issues when needed.
• Follow service procedures and meet quality standards.

Skills

Norwegian (C1)

English (B2)

Communication skills

Active listening

Problem solving

CRM proficiency

Computer literacy

Tools

CRM systems

Job description

Cross Border Talents is seeking an experienced Norwegian-speaking customer service agent to support inquiries by phone, email, and chat from a remote position based in Greece. The role requires Norwegian at C1 and English at least B2, with a focus on delivering high‑quality service within defined procedures.

Relocation and onboarding are provided, including flight, airport pickup, four weeks of hotel accommodation, and real estate fee coverage.