Remote Norwegian-Speaking Support Specialist

Cross Border Talents; Oslo; Remote; NOK 216,000 - 276,000; Full time

Benefits offered by this job

Relocation assistance

Flights covered

Hotel accommodation

Accommodation search help

Health care

2 extra salaries

Job summary

Cross Border Talents is seeking a Remote Norwegian-speaking Customer Service Representative based in Athens, Greece. You will support Norwegian customers for imaging equipment, including printers and cameras, with full product training provided.

You will handle inquiries via phone, chat and email, track cases to resolution, and build strong relationships while aiming for set targets. Relocation support and a competitive salary are offered.

Qualifications

• Native written and verbal skills in Norwegian
• Good communication skills in English
• Tech savviness
• Solution-driven, out-of-the-box thinking
• Communicative and empathetic

Responsibilities

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they close in a timely manner
• Maintain strong, professional relationships with partners and show empathy
• Work toward targets set by client statement of work and internal targets
• Answer inquiries and troubleshoot or escalate technical issues
• Follow standard diagnostic procedures to handle frequently asked questions effectively

Skills

Norwegian language

English proficiency

Tech savvy

Problem solving

Empathy

Job description

Cross Border Talents is seeking a Remote Norwegian-speaking Customer Service Representative based in Athens, Greece. You will support Norwegian customers for imaging equipment, including printers and cameras, with full product training provided.

You will handle inquiries via phone, chat and email, track cases to resolution, and build strong relationships while aiming for set targets. Relocation support and a competitive salary are offered.