Norwegian Customer Support Specialist — Remote (Greece)

Cross Border Talents; Tromsø; Remote; NOK 151,000 - 175,000; Full time

Benefits offered by this job

Training & onboarding

International team

Professional development

Transit support

Relocation assistance

Flight ticket

Hotel accommodation

Agency fee coverage

Job summary

Cross Border Talents is hiring for an international customer service role based in Greece. You will support Norwegian-speaking customers across phone, email, and chat, handling product, account, payment, and technical issues in a fast-paced, multilingual environment.

Requirements include Norwegian at C1 and English at B2, plus strong communication and CRM skills. Candidates must have the right to work in Greece; visa sponsorship is not provided.

Qualifications

• Norwegian proficiency at C1 level or higher, both written and spoken.
• English proficiency at B2 level or higher.
• Strong communication, active listening, and problem-solving skills.
• Comfort using computers and CRM systems.
• Eligibility to work in Greece (no visa sponsorship).

Responsibilities

• Respond to customer inquiries in Norwegian by phone, email, and chat.
• Assist customers with product, account, payment, and technical issues.
• Help with deliveries, refunds, repairs, and claims.
• Manage customer cases, maintain records, and escalate complex issues.
• Follow service procedures and meet quality standards.

Skills

Norwegian proficiency (C1)

English proficiency (B2)

Communication skills

Active listening

Problem solving

CRM systems

Tools

CRM software

Job description

Cross Border Talents is hiring for an international customer service role based in Greece. You will support Norwegian-speaking customers across phone, email, and chat, handling product, account, payment, and technical issues in a fast-paced, multilingual environment.

Requirements include Norwegian at C1 and English at B2, plus strong communication and CRM skills. Candidates must have the right to work in Greece; visa sponsorship is not provided.