Remote Norwegian Customer Support Specialist in Greece

Cross Border Talents; Oslo fylke; Remote; NOK 151,000 - 175,000; Full time

Benefits offered by this job

Relocation to Greece

Structured training and onboarding

International team

Performance bonuses on selected projec

Job summary

Cross Border Talents is seeking an international customer service agent to support Norwegian-speaking customers by phone, email, and chat from Greece.

The role is remote within Greece with relocation support included for eligible candidates; base salary €1,300–€1,500 gross per month, paid 14 times per year, plus performance bonuses.

You'll join a multi-lingual team, handle inquiries on orders, payments, and tech issues, and follow standard procedures to ensure quality.

Qualifications

• Norwegian language at C1 level or higher, both written and spoken.
• English at B2 level or higher; C1 for some projects.
• Strong communication, active listening, and problem-solving skills.

Responsibilities

• Respond to customer inquiries in Norwegian by phone, email, and chat.
• Help customers with product, account, payment, and technical issues.
• Assist with deliveries, refunds, repairs, and claims.
• Manage customer cases, keep accurate records, and escalate complex issues when needed.
• Follow service procedures and meet quality standards.

Skills

Norwegian language proficiency

English language proficiency

Communication skills

Problem-solving skills

Tools

CRM systems

Job description

Cross Border Talents is seeking an international customer service agent to support Norwegian-speaking customers by phone, email, and chat from Greece.

The role is remote within Greece with relocation support included for eligible candidates; base salary €1,300–€1,500 gross per month, paid 14 times per year, plus performance bonuses.

You'll join a multi-lingual team, handle inquiries on orders, payments, and tech issues, and follow standard procedures to ensure quality.