Norwegian-Speaking Remote Customer Support Specialist (Greece)

Cross Border Talents; Drammen; A distancia; NOK 151.000 - 175.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Relocation package

Professional development

Transportation support

Employee well-being support

Flight ticket (relocation)

Four weeks of hotel accommodation

Real estate fee coverage

Descripción de la vacante

Cross Border Talents is seeking a Norwegian-speaking customer service representative to support customers by phone, email and chat. The role is remote within Greece, with relocation required for those based outside Greece before the start date.

Base salary is 1,300–1,500 EUR gross per month, paid 14 times per year, plus performance bonuses on selected projects. Relocation assistance and training are provided, with five-day weeks and two rotating days off.

Formación

• Norwegian at C1 level or higher, written and spoken.
• English at B2 level or higher; some projects require C1.
• Legal right to work in Greece; visa sponsorship is not available.

Responsabilidades

• Respond to customer inquiries in Norwegian by phone, email, and chat.
• Help customers with product, account, payment, and technical issues.
• Assist with deliveries, refunds, repairs, and claims.
• Manage customer cases, keep accurate records, and escalate complex issues when needed.
• Follow service procedures and meet quality standards.

Conocimientos

Norwegian proficiency C1+

English proficiency B2+

Communication skills

CRM systems

Herramientas

CRM systems

Descripción del empleo

Cross Border Talents is seeking a Norwegian-speaking customer service representative to support customers by phone, email and chat. The role is remote within Greece, with relocation required for those based outside Greece before the start date.

Base salary is 1,300–1,500 EUR gross per month, paid 14 times per year, plus performance bonuses on selected projects. Relocation assistance and training are provided, with five-day weeks and two rotating days off.