Remote Norwegian-Speaking Support Specialist Greece

Cross Border Talents; Bergen; A distancia; NOK 151.000 - 175.000; Jornada completa

Descripción de la vacante

Cross Border Talents is seeking a Norwegian-speaking customer service agent to support customers by phone, email, and chat. The role is remote within Greece, with relocation support for eligible candidates moving to Greece before start date.

Base salary ranges from €1,300 to €1,500 gross per month, paid 14 times per year, plus performance bonuses on selected projects. Work schedule is five days weekly, eight hours daily, with rotating days off.

Formación

• Norwegian proficiency at C1 level or higher, written and spoken.
• English proficiency at B2 level or higher; some projects require C1.
• Strong communication, active listening and problem-solving skills.
• Legal right to work in Greece; visa sponsorship not available.

Responsabilidades

• Respond to customer inquiries in Norwegian by phone, email, and chat.
• Help customers with product, account, payment, and technical issues.
• Assist with deliveries, refunds, repairs, and claims.
• Manage customer cases, keep accurate records, and escalate complex issues when needed.
• Follow service procedures and meet quality standards.

Conocimientos

Norwegian (C1+)

English (B2+)

Descripción del empleo

Cross Border Talents is seeking a Norwegian-speaking customer service agent to support customers by phone, email, and chat. The role is remote within Greece, with relocation support for eligible candidates moving to Greece before start date.

Base salary ranges from €1,300 to €1,500 gross per month, paid 14 times per year, plus performance bonuses on selected projects. Work schedule is five days weekly, eight hours daily, with rotating days off.