Remote Norwegian Customer Support Specialist (Greece)

Cross Border Talents; Haugesund; A distancia; NOK 151.000 - 175.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Relocation package

Flight ticket

Airport pickup

Hotel accommodation

Real estate fee coverage

Descripción de la vacante

Cross Border Talents is seeking an international customer service specialist to support Norwegian-speaking customers by phone, email, and chat. The role is remote within Greece, with relocation required for candidates outside Greece before start.

Base salary is €1,300–€1,500 gross per month, paid 14 times per year, with performance bonuses on selected projects. You will work five days a week, eight hours daily, mainly Monday to Friday, and receive relocation and onboarding support.

Formación

• Norwegian at C1 level or higher, written and spoken.
• English at B2 level or higher, some projects require C1.
• Strong communication, active listening, and problem-solving.

Responsabilidades

• Respond to Norwegian customer inquiries by phone, email, and chat.
• Assist customers with product, account, payment, and technical issues.
• Assist with deliveries, refunds, repairs, and claims.
• Manage customer cases, keep accurate records, and escalate complex issues when needed.
• Follow service procedures and meet quality standards.

Conocimientos

Norwegian proficiency (C1+)

English proficiency (B2+)

Strong communication

Herramientas

CRM systems

Descripción del empleo

Cross Border Talents is seeking an international customer service specialist to support Norwegian-speaking customers by phone, email, and chat. The role is remote within Greece, with relocation required for candidates outside Greece before start.

Base salary is €1,300–€1,500 gross per month, paid 14 times per year, with performance bonuses on selected projects. You will work five days a week, eight hours daily, mainly Monday to Friday, and receive relocation and onboarding support.