Remote Norwegian Customer Support Specialist - Greece

Cross Border Talents; Stavanger; A distancia; NOK 151.000 - 175.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Relocation support

Flight ticket & hotel accommodation

Performance bonuses on select projects

Descripción de la vacante

Cross Border Talents is seeking a Norwegian-speaking customer service agent to support customers by phone, email, and chat. The role is remote within Greece with relocation support for eligible candidates. The base salary is €1,300–€1,500 gross per month, paid 14 times per year, plus potential performance bonuses.

Work schedule is five days per week, eight hours daily, with two rotating days off. Relocation coverage includes flight, airport pickup, four weeks of hotel accommodation, and real

Formación

• Norwegian proficiency at C1 level or higher, both written and spoken.
• English proficiency at B2 level or higher. Some projects require C1.
• Strong communication, active listening, and problem-solving skills.
• Confidence using computers, CRM systems, and other digital tools.
• The legal right to work in Greece. Visa sponsorship is not available for this role.

Responsabilidades

• Respond to customer inquiries in Norwegian by phone, email, and chat.
• Help customers with product, account, payment, and technical issues.
• Assist with deliveries, refunds, repairs, and claims.
• Manage customer cases, keep accurate records, and escalate complex issues when needed.
• Follow service procedures and meet quality standards.

Conocimientos

Norwegian proficiency (C1)

English proficiency (B2)

Communication skills

Active listening

Problem-solving

Herramientas

CRM systems

Helpdesk software

Descripción del empleo

Cross Border Talents is seeking a Norwegian-speaking customer service agent to support customers by phone, email, and chat. The role is remote within Greece with relocation support for eligible candidates. The base salary is €1,300–€1,500 gross per month, paid 14 times per year, plus potential performance bonuses.

Work schedule is five days per week, eight hours daily, with two rotating days off. Relocation coverage includes flight, airport pickup, four weeks of hotel accommodation, and real