Remote Norwegian Customer Support Specialist (Greece)

Cross Border Talents; Fredrikstad; A distancia; NOK 151.000 - 175.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Relocation support

Flight ticket

Airport pickup

Four weeks hotel accommodation

Well-being support

Descripción de la vacante

Cross Border Talents is hiring an international customer service agent to support Norwegian-speaking customers by phone, email, and chat. The role is remote within Greece, with relocation support if needed, and a base salary of €1,300–€1,500 gross per month, paid 14 times per year.

You will join a team that values clear communication and efficient problem solving. Expect five-day workweeks, four weeks of holiday equivalent, and opportunities for performance bonuses on selected projects.

Formación

• Norwegian proficiency at C1 level or higher, both written and spoken.
• English proficiency at B2 level or higher. Some projects require C1.
• Strong communication, active listening, and problem-solving skills.

Responsabilidades

• Respond to customer inquiries in Norwegian by phone, email, and chat.
• Help customers with product, account, payment, and technical issues.
• Assist with deliveries, refunds, repairs, and claims.
• Manage customer cases, keep accurate records, and escalate complex issues when needed.
• Follow service procedures and meet quality standards.

Conocimientos

Norwegian language proficiency (C1)

English language proficiency (B2)

Strong communication

CRM systems

Herramientas

CRM systems

Descripción del empleo

Cross Border Talents is hiring an international customer service agent to support Norwegian-speaking customers by phone, email, and chat. The role is remote within Greece, with relocation support if needed, and a base salary of €1,300–€1,500 gross per month, paid 14 times per year.

You will join a team that values clear communication and efficient problem solving. Expect five-day workweeks, four weeks of holiday equivalent, and opportunities for performance bonuses on selected projects.