Key Account Manager

Rewind Energy; Norway; On-site; NOK 900,000 - 1,200,000; Full time

Benefits offered by this job

Stock options

Pension and parental leave

Job summary

Rewind Energy is hiring to own and expand our client relationships from onboarding through renewals. You will implement the platform for each client, drive value year over year, and lead pilots with select customers.

When expansion opportunities arise, you’ll bring in the sales team to secure growth while the founders remain involved with strategic accounts. You will be measured on adoption, retention, and net revenue growth as you develop relationships with wind and energy clients worldwide.

Qualifications

• Must have client-facing experience in wind/energy.
• Engineering background or hands-on technical competence is a plus.
• Experience negotiating with large-company procurement and managing renewal calendars.
• CRM or client management tools experience is beneficial.
• Fluency or conversational ability in German, French, Spanish or Italian is a plus.

Responsibilities

• Own every existing client relationship and onboard new clients.
• Implement the platform for clients and manage renewals.
• Drive value realization and annual growth for each customer.
• Lead pilots with new and existing clients and involve the sales team for expansions.
• Collaborate with asset owners and other stakeholders to shape product feedback.

Skills

Client-facing track record

Engineering background

Negotiation

CRM experience

Multilingual (German/French/Spanish/It

Education

Engineering background

Tools

CRM system

Job description

Short Description of the Role

Own every existing client relationship. Onboard new clients, implement the platform for them, run their renewals, and make sure they get more value from ReWind every year they work with us. Today ReWind’s founders are managing every single client in between everything else, the time has come for this to become a dedicated role and elevate the experience every customer receives.

You also lead new innovation pilots with new and existing clients, and when you see an expansion opening you bring the sales team in to develop it. You are responsible for the success and growth of ReWind’s existing clients, others in the Sales team focus on acquiring new customers.

You will be measured on

• Adoption: clients using the platform without us pushing.
• Gross retention and net revenue retention.

You need

• A client-facing track record in wind or energy: account management, procurement, contract negotiation, owner’s engineer. You can talk to a technical director about asset end-of-life without notes.
• An engineering background or hands-on technical competence is a real advantage; the product and the client conversations are technical.
• Negotiation experience, including with large-company procurement, and the discipline to run a heavy renewal calendar unprompted.
• Experience using a CRM or other client management system is a benefit.
• Fluent or conversational German, French, Spanish, Italian are a plus.

You do not need

• A customer success title or a software-industry CV. The domain and the client skills matter more, and the product can be learned here.

What you get

• Full ownership of a function built your way, with a direct line to the founders.
• The client voice in a company at the stage where that voice shapes the product.
• Working relationships with some of the most interesting asset owners in renewables worldwide.
• Competitive salary for an early-phase startup, with generous stock options.
• Pension and parental leave benefits, and room to grow with the company.

Place of work

Based at our office in Torggata, central Oslo, with the core team; we work on site together, with flexible home-office days available. Travel to clients and conferences 5-10 times a year, 1-2 days at a time.

Practicalities

Fluent English required; CV in English, please. Probation period will apply, expectations are written into the contract. This process is GDPR compliant and personal data is deleted once it completes. We look forward to your application.