VIP Guest Relations Intern: Creative Hospitality

Minor Hotels; Rotterdam; On-site; EUR 7,600 - 9,100; Part time

Benefits offered by this job

Training program

Hotel discounts from €36

F&B discount 30%

Friends & Family discount up to 25%

Team events & trips

Global growth opportunities

Job summary

nhow Rotterdam, part of Minor Hotels, is offering an Internship in Guest Relations. This role puts you at the frontline with guests, including VIPs, and you will link events with other departments to deliver the distinctive nhow experience.

You will gain hands-on training, tours, problem-solving opportunities, and city insight while contributing to a bold hospitality culture. This internship is ideal for a hospitality student eager to start immediately and grow within a global brand.

Qualifications

• This is a student internship starting immediately.
• You possess charisma and make guests approach you easily.
• You are creative with an eye for detail.
• Going the extra mile makes you happy.
• You are confident; you can resolve complaints.
• You know the city well and enjoy helping guests.

Responsibilities

• You are the point of contact for guests, VIPs, and event contacts.
• You connect guests with other departments to deliver a nhow experience.
• You inspire colleagues and suggest new ideas.
• You ensure processes stay neat and guest experiences remain unique.
• You give hotel tours for potential guests and resolve issues.
• You share knowledge about the hotel and city with guests.

Skills

Charisma

Creativity

Attention to detail

Confidence

Guest service mindset

Education

Hospitality student

Job description

nhow Rotterdam, part of Minor Hotels, is offering an Internship in Guest Relations. This role puts you at the frontline with guests, including VIPs, and you will link events with other departments to deliver the distinctive nhow experience.

You will gain hands-on training, tours, problem-solving opportunities, and city insight while contributing to a bold hospitality culture. This internship is ideal for a hospitality student eager to start immediately and grow within a global brand.