Paid Guest Relations Internship — Hospitality & Concierge

Hesperia group; Amsterdam; On-site; EUR 7,100 - 9,600; Part time

Benefits offered by this job

€750 gross monthly

Free training (Minor Hotels University

Employee rates from €36

30% discount in F&B outlets

Team building events

Growth within company worldwide

Job summary

NH Collection Amsterdam Barbizon Palace is offering an internship in Guest Relations. You will be the point of contact for guests, including VIPs, coordinating with events and other departments to create memorable experiences.

Join a brand that focuses on hospitality excellence, with opportunities to learn, tour the city, resolve guest issues, and grow within Minor Hotels across Europe, the Americas, and beyond.

Qualifications

• Hospitality-focused mindset and customer-service orientation.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Be the point of contact for guests, including VIPs, and coordinate with events teams.
• Generate creative ideas and motivate colleagues to contribute.
• Ensure work areas are neat and organized and assist in tours for potential guests.
• Assist in resolving guest complaints promptly and professionally.
• Share knowledge about the hotel and city with guests.

Skills

Charisma

Creativity

Eye for detail

Go the extra mile

City knowledge

Job description

NH Collection Amsterdam Barbizon Palace is offering an internship in Guest Relations. You will be the point of contact for guests, including VIPs, coordinating with events and other departments to create memorable experiences.

Join a brand that focuses on hospitality excellence, with opportunities to learn, tour the city, resolve guest issues, and grow within Minor Hotels across Europe, the Americas, and beyond.