Technical Support Engineer

SolaX Power; Enschede; Sur place; EUR 30 000 - 40 000; Plein temps

Résumé du poste

A renewable energy solutions company in Enschede is seeking an entry-level technical support member to provide assistance to customers and installers regarding solar energy products. Ideal candidates should have a degree in Electrical Engineering or related fields, strong communication skills, and a passion for the solar industry. Training and hands-on experience will be provided for growth in a fast-paced technical team.

Qualifications

• Basic understanding of electrical systems or PV installation is a plus.
• Strong communication skills in English (Dutch is a plus).

Responsabilités

• Provide first-line technical support to customers and installers.
• Assist in troubleshooting for the customer.
• Collaborate with senior engineers on technical cases.

Connaissances

Strong communication skills in English

Passion for solar energy

Eager to learn and grow

Formation

Bachelor’s or Master’s degree in Electrical Engineering or related fields

Description du poste

Overview

SolaX Power is a globally recognized manufacturer of solar inverters, hybrid systems, and battery storage solutions. In Europe, we are rapidly expanding and building a strong local technical and commercial support team to serve our growing customer base.

Responsibilities

• Provide first-line technical support to customers and installers (email, phone, remote tools)
• Assist in troubleshooting for the customer.
• Collaborate with senior engineers on technical cases and product testing
• Help create technical documentation, training materials, and FAQ content
• Occasionally join site visits and exhibitions to learn hands-on product knowledge

Qualifications

• Bachelor’s or Master’s degree in Electrical Engineering, Renewable Energy, Mechatronics, or related fields
• Passion for solar energy and new technologies
• Strong communication skills in English (Dutch is a plus)
• Basic understanding of electrical systems or PV installation is a plus
• Eager to learn, grow, and contribute to a fast-paced technical team

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Other

Industries

• Renewable Energy Equipment Manufacturing