Team Leader, Housekeeping - Elevate Guest Stays (Rotterdam)

Hotelprofessionals - Unicorn - Numa Rotterdam Coolsingel; Rotterdam; On-site; EUR 28,000 - 36,000; Full time

Job summary

Unicorn Hospitality Services is seeking a flexible housekeeping team leader for our Unicorn team at an apart-hotel in Rotterdam, The Netherlands. You will lead our team of housekeepers to ensure rooms and public areas meet high cleanliness standards and maintain a brilliant stay for guests.

Responsibilities include training, supervising, ensuring deadlines for check-ins, and handling guest requests while keeping brand standards. English proficiency is required, weekends may be necessary.

Qualifications

• No formal education requirements.
• English language proficiency required.

Responsibilities

• Provide support, training and guidance to the housekeeping team.
• Check rooms and common areas, including stairways and lounge/lobby areas for cleanliness and ensure Brand standards!
• Make sure cleaning deadlines are met for check-in rooms.
• Participate in cleaning, when needed.
• Establish and educate staff on cleanliness, tidiness and hygiene standards.
• Create “wow” moments for our guests.
• Work in a supportive and dynamic team and motivate team members!
• Respond to customer complaints and special requests.

Skills

Team leadership

Housekeeping operations

Customer service

Stamina

Job description

Unicorn Hospitality Services is seeking a flexible housekeeping team leader for our Unicorn team at an apart-hotel in Rotterdam, The Netherlands. You will lead our team of housekeepers to ensure rooms and public areas meet high cleanliness standards and maintain a brilliant stay for guests.

Responsibilities include training, supervising, ensuring deadlines for check-ins, and handling guest requests while keeping brand standards. English proficiency is required, weekends may be necessary.