Team Leader Housekeeping

Hotelprofessionals - Unicorn - Numa Rotterdam Coolsingel; Rotterdam; On-site; EUR 28,000 - 36,000; Full time

Job summary

Unicorn Hospitality Services is seeking a flexible housekeeping team leader for our Unicorn team at an apart-hotel in Rotterdam, The Netherlands. You will lead our team of housekeepers to ensure rooms and public areas meet high cleanliness standards and maintain a brilliant stay for guests.

Responsibilities include training, supervising, ensuring deadlines for check-ins, and handling guest requests while keeping brand standards. English proficiency is required, weekends may be necessary.

Qualifications

• No formal education requirements.
• English language proficiency required.

Responsibilities

• Provide support, training and guidance to the housekeeping team.
• Check rooms and common areas, including stairways and lounge/lobby areas for cleanliness and ensure Brand standards!
• Make sure cleaning deadlines are met for check-in rooms.
• Participate in cleaning, when needed.
• Establish and educate staff on cleanliness, tidiness and hygiene standards.
• Create “wow” moments for our guests.
• Work in a supportive and dynamic team and motivate team members!
• Respond to customer complaints and special requests.

Skills

Team leadership

Housekeeping operations

Customer service

Stamina

Job description

We are looking for a flexible housekeeping team leader to join our Unicorn team in The Netherlands for an apart-hotel in Rotterdam. Do you have a passion for making spaces shine and to create great energy with a team?

Then we have the perfect job for you!

As a “Unicorn”-team leader you will lead our team of housekeepers to make sure that all the guest rooms and common areas are clean and maintained to a high standard of cleanliness. Together with the Housekeeping Manager you will help ensure our housekeeping operations run smoothly and that all guests have a brilliant stay in this serviced apart-hotel!

What you will do

• Provide support, training and guidance tot the housekeeping team
• Check rooms and common areas, including stairways and lounge/lobby areas for cleanliness and ensure Brand standards!
• Make sure cleaning deadlines are met for check-in rooms
• Participate in cleaning, when needed
• Establish and educate staff on cleanliness, tidiness and hygiene standards
• Create “wow” moments for our guests
• Work in a supportive and dynamic team and motivate team members!
• Respond to customer complaints and special requests

• Previous experience from cleaning and operations in hotel/apartments
• Flexible, professional and capable to work under pressure
• Excellent customer, organizational and team management skills
• Stamina to handle physical demands of the job
• Must be flexible and willing to work on weekends
• English language is required, other languages are a plus
• You communicate professional and easily both with team members, clients and guests

About Unicorn Hospitality
Unicorn Hospitality Services is a professional hospitality company providing high-quality cleaning and support services to hotels and serviced apartments across Europe. We value teamwork, reliability, and dedication to excellence. Our people are at the heart of what we do.

Uren

Fulltime

Dienstverband

fulltime

Type vacature

Intern

Vaardigheden

• Er is geen minimale opleiding vereist
• Je beheerst Engels

Wat wij bieden

Contract: fulltime