Supervisor (38 hrs) - Roermond

New Balance; Roermond; Sur place; EUR 15 000 - 21 000; Temps partiel

Avantages offerts par ce poste

Commuting allowance

Retail Bonus Scheme

Staff discount

Great development opportunities

Inclusive working environments across

Résumé du poste

New Balance Roermond is seeking energetic retail associates to engage, educate and entertain customers from the moment they walk through the door. You will join a team dedicated to delivering outstanding service and driving store performance with a customer-first approach.

As part of our European network, you’ll support opening/closing procedures, coaching peers, and contributing to KPIs while upholding health, safety and brand standards. Great development opportunities and staff discounts await.

Qualifications

• Desire to learn and grow in retail.
• Previous retail experience desirable.
• Strong communication and teamwork.

Responsabilités

• Open and close the store following the correct company procedures
• Encourage continuous improvement through ongoing feedback
• Support the Store Management team on overall store and back of house standards
• Assist in training and coaching Associates
• To achieve personal KPIs and contribute to overall store performance
• Deliver total customer satisfaction to every customer, following the end-to-end customer journey
• Help to ensure the store remains commercial as possible following company guidelines
• Adhere to company’s policies and procedures
• Responsible for maintaining health, safety, and environmental standards in store
• Perform other duties that as required from the management team

Connaissances

Team Player

Customer Service

Sales Focus

Flexible

Outils

POS Systems

Description du poste

JOB MISSION: New Balance is more than just a sportswear brand – we are a family. We want people to join our team who can develop with us as we continue our journey as a growing brand. Our retail stores are looking for associates who can engage, excite, educate and entertain our consumers from the moment they walk through the door. We need your passion and the desire to be a true brand ambassador as well as your genuine love for working with customers and motivating a team.

MAJOR ACCOUNTABILITIES:

• Open and close the store following the correct company procedures
• Encourage continuous improvement through ongoing feedback
• Support the Store Management team on overall store and back of house standards
• Assist in training and coaching Associates
• To achieve personal KPIs and contribute to overall store performance
• Deliver total customer satisfaction to every customer, following the end-to-end customer journey – from entering the store to leaving the store
• Help to ensure the store remains commercial as possible following company guidelines
• Adhere to company’s policies and procedures
• Responsible for maintaining health, safety, and environmental standards in store
• Perform other duties that as required from the management team

REQUIREMENTS FOR SUCCESS:

• Team Player
• Previous retail experience desirable or proven experience in a team environment
• Demonstrate customer service skills
• A passion for retail and sales
• Desire to learn
• Ability to perform basic maths and general retail operational processes
• Understanding of POS register systems
• Effective communication skills
• Flexible work schedule including weekends and holidays

ADDITIONAL BENEFITS:

• Competitive compensation
• Commuting allowance
• Potential to earn more through our Retail Bonus Scheme
• Great development opportunities
• Inclusive working environments across all our European locations
• Generous staff discount
• Project involvement across our European region
• Flexible uniform package