Strategic Renewals Manager

555 Cisco Systems International B.V.; Amsterdam; Sur place; EUR 70 000 - 110 000; Plein temps

Résumé du poste

Cisco is seeking a Customer Experience Renewal Manager to own a portfolio of renewal contracts across assigned accounts, driving renewals, upselling, and risk minimization for Cisco products and services.

The role requires experience in end-to-end renewal cycles, strong negotiations, and the ability to analyze large data sets, with fluency in English and Dutch, and ideally French as a bonus.

Qualifications

• BA/BS degree (or equivalent) and 5+ years of technology sales or enterprise renewal experience.
• Proven track record in end-to-end renewal cycles, including upselling and timely closures for assigned accounts.
• Negotiation and closing skills for Services and Software renewals.
• Strong analytical capability in managing large installed base data.
• Consistent track record of meeting or exceeding renewal rate targets and bookings quotas.
• Fluent in English and Dutch.

Responsabilités

• Own and implement a portfolio of renewal contracts across assigned customer accounts.
• Work with customers, partners and Cisco teams to develop a strategy for renewals and minimize risk.
• Drive renewals to timely closure and support upselling of services and software.
• Develop understanding of customer procurement processes and Cisco technology differentiators.
• Perform financial assessments to support the renewals process.
• Coordinate across multiple accounts and deadlines to ensure successful renewals.

Connaissances

Renewals management

Contract negotiations

Data analysis

English & Dutch fluency

Cross-functional collaboration

Upselling

Formation

BA/BS degree or equivalent

Outils

SFDC

Description du poste

Cisco is seeking a Customer Experience Renewal Manager to own a portfolio of renewal contracts across assigned accounts, driving renewals, upselling, and risk minimization for Cisco products and services.

The role requires experience in end-to-end renewal cycles, strong negotiations, and the ability to analyze large data sets, with fluency in English and Dutch, and ideally French as a bonus.