Strategic Enterprise CSM — German Speaking

Datadog, Inc.; Amsterdam; Hybrid; EUR 90,000 - 130,000; Full time

Benefits offered by this job

RSUs

Employee stock purchase plan (ESPP)

Mentor program

Job summary

Datadog, Inc. is seeking an Enterprise Customer Success Manager (German Speaking) in Amsterdam contributing to strategic partnerships with our largest customers. You will translate business goals into the Datadog value narrative, leading cross-functional teams and executive engagements to ensure measurable outcomes.

You will manage adoption, drive opportunities, and deliver proactive support and guidance, enabling platform usage and renewal success across regions within a hybrid work model.

Qualifications

• 3+ years in a Customer Success or Account Management role.
• Experience with large enterprise customers and cross-functional teams.
• Excellent communication with executive and technical stakeholders.
• Fluency in English and German (written and spoken).

Responsibilities

• Act as strategic partner to customers, aligning goals with Datadog value.
• Build executive relationships and deliver outcome-driven value stories.
• Lead QBRs and strategic reviews to drive initiatives.
• Analyze adoption and usage to inform financially grounded recommendations.
• Collaborate with cross-functional teams to ensure value delivery.

Skills

Relationship management

Account management

German language

English language

Job description

Datadog, Inc. is seeking an Enterprise Customer Success Manager (German Speaking) in Amsterdam contributing to strategic partnerships with our largest customers. You will translate business goals into the Datadog value narrative, leading cross-functional teams and executive engagements to ensure measurable outcomes.

You will manage adoption, drive opportunities, and deliver proactive support and guidance, enabling platform usage and renewal success across regions within a hybrid work model.