Strategic Enterprise Account Manager – Post-Sales Growth

CostPerform; Utrecht; Hybrid; EUR 70,000 - 110,000; Full time

Benefits offered by this job

International travel opportunities

ESOP (Virtual equity)

Non-contributory pension

Travel reimbursement

Job summary

CostPerform is seeking an Account Manager (Existing Business) to take ownership of enterprise customers after the sales handover, focusing on long-term relationships and growth in a fast-growing B2B SaaS environment.

You will engage CFOs and finance teams, drive value from the platform, and identify upsell opportunities, balancing relationship ownership with commercial outcomes while collaborating with Sales, Product, Support, and Implementation to ensure strong CRM hygiene.

Qualifications

• Experience in account management or customer success within B2B or complex product environments.
• Proven ability to manage enterprise-level stakeholders and multiple touchpoints.
• Strong communication skills with ability to engage, influence and build trust.
• Commercial awareness with upsell or account growth experience.
• Experience working with CRM systems (HubSpot a strong plus).
• Affinity with finance and data-driven environments.

Responsibilities

• Own a portfolio of enterprise customers after sales handover.
• Build trust-based relationships with senior stakeholders (CFOs and finance leaders).
• Drive regular engagement through check-ins, QBRs, and strategic conversations.
• Identify and drive upsell and expansion opportunities.
• Collaborate with Sales on timing and approach of commercial opportunities.
• Use data and insights from the platform to guide conversations.
• Maintain CRM hygiene and account overview.
• Work with Sales, Product, Support, and Implementation partners.
• Spot risks and opportunities early, and act proactively.
• Provide ongoing value from the platform in daily operations.
• Translate customer needs into concrete actions with internal teams.

Skills

Account management

Customer success

Stakeholder management

CRM systems (HubSpot)

Financial acumen

Tools

HubSpot CRM

Excel

Job description

CostPerform is seeking an Account Manager (Existing Business) to take ownership of enterprise customers after the sales handover, focusing on long-term relationships and growth in a fast-growing B2B SaaS environment.

You will engage CFOs and finance teams, drive value from the platform, and identify upsell opportunities, balancing relationship ownership with commercial outcomes while collaborating with Sales, Product, Support, and Implementation to ensure strong CRM hygiene.