Strategic Account Manager - Growth & Operations

People2.0; Amsterdam; Hybrid; EUR 50,000 - 75,000; Full time

Benefits offered by this job

25 days annual leave

Press Pause Days (2)

International working environment

Flexible hybrid working

Career development opportunities

Job summary

People2.0 is seeking an Account Manager to foster strong client relationships and translate client needs into practical improvements. You will work at the intersection of relationship management, operations, and strategy, acting as a trusted partner for clients in an international setting.

You will maintain proactive relationships with stakeholders, identify opportunities to improve processes, and advise on services and commercial approaches while collaborating with HR, Payroll, Legal, and

Qualifications

• Experience in advising clients and translating business needs into effective solutions.
• Strong analytical skills and a proactive mindset.
• Excellent communication and interpersonal skills.
• Strong organisational skills with the ability to prioritise effectively.
• Customer-focused mindset with the ability to influence and engage others.

Responsibilities

• Maintain proactive and meaningful relationships with stakeholders, ensuring trust and continuity in the partnership.
• Develop a deep understanding of clients’ operations and identify opportunities to improve processes and performance.
• Advise clients on their services, organisational structure, and commercial approach.
• Support clients in implementing best practices and ensure processes align with relevant legislation and regulations.
• Identify commercial opportunities and contribute ideas for expanding or optimising services.
• Conduct regular reviews and client meetings to discuss performance, progress, and improvement opportunities.
• Proactively address questions and challenges, ensuring timely and appropriate solutions.
• Collaborate internally with teams such as HR, Payroll, Legal, and Operations to deliver the best possible service.
• Monitor service quality and drive improvements where required.

Skills

Account management

Client relations

Negotiation

Dutch language

English language

Tools

CRM software

MS Office

Job description

People2.0 is seeking an Account Manager to foster strong client relationships and translate client needs into practical improvements. You will work at the intersection of relationship management, operations, and strategy, acting as a trusted partner for clients in an international setting.

You will maintain proactive relationships with stakeholders, identify opportunities to improve processes, and advise on services and commercial approaches while collaborating with HR, Payroll, Legal, and