Strategic Account Manager, Benelux (Amsterdam)

myPOS; Amsterdam-Duivendrecht; Hybrid; EUR 70,000 - 95,000; Full time

Benefits offered by this job

Hybrid working in Amsterdam office

Competitive salary with performance‑dr

29 days annual leave + 8% holiday pay

Pension scheme

Learning budget / myPOS Academy

Referral bonus and team events

Travel expense reimbursement, laptop &

Job summary

myPOS is seeking an experienced Account Manager for the Benelux portfolio in Amsterdam. You’ll act as the trusted advisor to named accounts, driving growth and ensuring merchant success by aligning products, services and support to their evolving needs.

Reporting to the Country Manager, you’ll combine relationship management, commercial ownership and hands-on problem‑solving to maximize merchant value while strengthening partnerships across Europe.

Qualifications

• At least 5 years of experience in account management, key account sales or customer success for SMB/mid-market, especially in payments/fintech/software.
• Proven track record of growing and retaining an existing portfolio and protecting revenue.
• Strong analytical and financial acumen to interpret performance data and churn indicators.

Responsibilities

• Build lasting relationships with business owners and key decision-makers across your named portfolio.
• Lead regular business reviews, develop annual account plans and identify opportunities for engagement and growth.
• Monitor account performance, identify early risk signs and take proactive actions to protect revenue and reduce churn.
• Recommend relevant myPOS products and features to existing accounts and support adoption.
• Serve as the primary contact for merchant queries and coordinate with Operations, Risk and Compliance as needed.
• Collaborate with Sales, Product, Marketing and other teams to address merchant needs and improve service delivery.
• Maintain accurate CRM records, forecast portfolio performance and track revenue growth and retention.

Skills

Account management

Key account sales

Customer success

Financial acumen

Dutch language

English language

Job description

myPOS is seeking an experienced Account Manager for the Benelux portfolio in Amsterdam. You’ll act as the trusted advisor to named accounts, driving growth and ensuring merchant success by aligning products, services and support to their evolving needs.

Reporting to the Country Manager, you’ll combine relationship management, commercial ownership and hands-on problem‑solving to maximize merchant value while strengthening partnerships across Europe.