Spa Employee

De L'Europe Amsterdam; Amsterdam; On-site; EUR 23,000 - 29,000; Full time

Benefits offered by this job

25 vacation days

8% holiday allowance

Pension Horeca & Catering

Travel allowance

Discount on health insurance

Swapfiets lease

Uniform provided and washed

Experience stay at De L’Europe

50% discount in our restaurants & bars

Friends and family discount

Healthy meals

TrainMore discount

Personal coaching

Development opportunities

Job summary

De L’Europe Amsterdam is seeking a Spa Employee to help run our luxury spa day-to-day. You will manage bookings, welcome guests, and coordinate with therapists and trainees to ensure a seamless guest experience in a five‑star setting.

You will also assist in reception duties, promote Biologique Recherche products after training, and maintain impeccable hygiene and service standards across the spa environment. Weekend availability is preferred in this role.

Qualifications

• Experience in a spa, wellness or luxury hospitality environment.
• Confident managing bookings and scheduling in a busy setting.
• Warm, attentive host with professional communication.
• Willing to learn and improve; weekend availability.

Responsibilities

• Manage spa bookings and scheduling; ensure smooth operations.
• Welcome guests at reception and provide facility information.
• Support spa trainees and colleagues; guide performance.
• Present and sell Biologique Recherche products after training.
• Maintain hygiene and cleanliness; assist with admin tasks.

Skills

Spa experience

Booking management

Guest service

Host / hospitality

Communication

Organised

Fluent in English

Weekend availability

Tools

Spa booking software

Job description

About Us

De L’Europe Amsterdam is one of the Netherlands’ most iconic five-star hotels, located on the banks of the Amstel in the heart of Amsterdam. Our Spa & Wellness is a place where guests come to truly unwind, and where every detail matters. We work according to Forbes Travel Guide five-star standards and partner with Biologique-Recherche. We are looking for a

About Us

De L’Europe Amsterdam is one of the Netherlands’ most iconic five-star hotels, located on the banks of the Amstel in the heart of Amsterdam. Our Spa & Wellness is a place where guests come to truly unwind, and where every detail matters. We work according to Forbes Travel Guide five-star standards and partner with Biologique-Recherche. We are looking for a Spa Employee who takes pride in delivering a seamless guest experience and knows how to keep a luxury spa running at its best.

What You’ll Do

As Spa Employee you are a key part of the daily operations of our Spa & Wellness. You, together with the Assistant Spa Manager, guide and support our new spa therapists and spa trainees/colleagues, helping them develop and ensuring they understand what is expected of them. Your role is varied: one moment you are managing the booking schedule, the next you are welcoming a guest or briefing a trainee.

You are responsible for planning and managing spa bookings and making sure the schedule runs smoothly. You are the main point of contact between guests and our therapists, ensuring clear communication and a well‑coordinated flow of treatments throughout the day. You guide and support our spa trainees, helping them develop and making sure they know what is expected of them.

At the reception you welcome guests, handle enquiries and provide confident information about our facilities, treatments and products. After completing the training, you will be confident in presenting and selling Biologique Recherche products. You keep the spa environment calm, clean and perfectly presented at all times, and maintain hygiene and operational standards in line with hotel policy. You also assist with daily checklists, inventory management and administrative tasks as needed.

Who You Are

• Experience in a spa, wellness or luxury hospitality environment
• Confident in managing bookings and scheduling, with a good overview of a busy agenda
• A natural host — warm, attentive and professional in every interaction
• Willing to learn and continuously improve
• Organised and calm under pressure, even when the spa is at full capacity
• A clear communicator who connects easily with both guests and colleagues
• Detail-oriented and proactive in keeping the spa environment at the right standard
• Fluent in English; Dutch or other languages are a plus
• Available for both full-time and part-time hours, including weekends

Nice to have

• Experience in a five‑star hotel spa
• Familiarity with Biologique‑Recherche or similar premium skincare brands
• Experience with spa booking or hotel management software

What We Offer You

• 25 vacation days and 8% holiday allowance
• Pension Horeca & Catering
• Travel allowance
• Discount on health insurance
• Lease your own Swapfiets
• We take care of and wash your uniform
• Experience stay at De L’Europe Amsterdam
• 50% discount in our own restaurants & bars and partner hotels
• Friends and family discount rate
• Varied fresh and healthy meals
• Discount on your TrainMore subscription
• Personal coaching
• Development opportunities based on your ambition

Let’s meet!

We are looking forward to meeting you! When you send your application, we will carefully review and personally contact you. After that you will be invited to meet us in person. This is your opportunity to get to know your future colleagues and for us to understand your strengths and potential. If we both feel there is a match, we’ll schedule the next step — whether that’s another conversation with different colleagues, a look behind the scenes, or an assessment. We do whatever is needed to decide on your next career step!