F&B Lounge & Bars Supervisor

Hotel De L'Europe B.V.; Amsterdam; On-site; EUR 28,000 - 33,000; Full time

Benefits offered by this job

Pension with Horeca CAO

Travel allowance

Discounts on restaurants and bars

Uniform maintenance

One overnight stay at De L’Europe

Health insurance discount

Fresh daily meals

Coaching and development opportunities

Employee discounts at partner hotels

Job summary

Hotel De L’Europe Amsterdam is seeking a Supervisor for the Lounge and Bars to ensure top-tier service and oversee daily operations, creating exceptional guest experiences.

You will greet and seat guests, manage orders, suggest precise menu pairings, drive the Afternoon Tea concept, lead the team, and partner with the kitchen to fulfill special requests.

Applicants should have at least 3 years in Food & Beverage, 2+ years in a 5-star or fine-dining environment, and fluency in Dutch and English.

Qualifications

• Minimum 3 years in Food & Beverage, with 2+ years in a 5-star or high-end dining environment as Chef de Rang (or similar).
• Fluent in Dutch and English with strong communication skills.
• Proactive, organized, guest-oriented, and capable of leading a team.

Responsibilities

• Oversee daily operations in the Lounge and Bars and ensure top-tier service.
• Greet guests, seat guests, and manage orders with menu recommendations and wine pairings.
• Drive the Afternoon Tea concept and coordinate with kitchen for special requests.
• Lead and support team members, maintaining high standards and hygiene.
• Uphold hotel standards for safety, presentation, and guest satisfaction.

Skills

F&B experience

Leadership

Guest service

Wine knowledge

Job description

About Us

Embark on a journey into the world of hospitality at De L'Europe Amsterdam, where culinary excellence meets the diverse flavors of Amsterdam. Our hotel hosts a variety of culinary experiences, ranging from casual bites like bitterballen and a refreshing Heineken beer to elaborate six-course menus with exquisite wine pairings. Currently, we are seeking a Supervisor for our Lounge and Bars. We are looking for someone who not only excels in providing outstanding hospitality but also thrives in an environment filled with collaboration and a commitment to exceptional service.

What You'll Do

• Ensure top-tier service in the Lounge by overseeing daily operations and creating exceptional guest experiences
• Greet and seat guests with professionalism and warmth
• Manage orders, offer menu recommendations, and assist guests with food and beverage pairings, including wine selections.
• Be the driving force behind our Afternoon Tea concept
• Act as a liaison between the kitchen and service team to ensure special requests are fulfilled
• Use a proactive approach to enhance sales and provide guests with an unforgettable dining experience
• Prepare and maintain a polished service area, including setup of tables, buffets, and bars
• Monitor inventory and ensure the Lounge remain clean and inviting
• Guide and support team members, providing leadership and maintaining high standards
• Uphold hotel standards for hygiene, safety, and presentation.

Who You Are

• You have at least 3 years of Food & Beverage experience, with 2+ years in a 5-star or high-end dining environment as a Chef de Rang
• Strong knowledge of gastronomy, with excellent skills in restaurant service and beverage preparation
• Fluent in Dutch and English, with strong communication skills
• Highly organized, guest-oriented, and able to lead and inspire the team
• A proactive attitude with attention to detail, and a passion for delivering remarkable guest experiences
• Familiarity with the latest hospitality and culinary trends
• Able to adapt and stay focused in a dynamic environment.

Nice to Have

• Experience in a luxury, international hotel environment
• Familiarity with fine dining service techniques and luxury hospitality standards
• Creative ability to elevate guest experiences.

What We Offer You

• A salary between €2,505.04 and €2,993.76, depending on your experience
• Employment conditions in accordance with the Dutch Hospitality Industry Collective Labour Agreement (Horeca CAO), job group V
• 25 vacation days plus 8% holiday allowance
• Pension through the Dutch Hospitality Pension Fund
• Travel allowance
• Discount on your health insurance
• Lease your own Swapfiets bicycle
• Free uniform maintenance and cleaning
• One overnight stay at De L’Europe Amsterdam
• 50% discount at our restaurants and bars and at more than 20 partner hotels
• Special rates for friends and family
• Fresh and healthy meals every day
• Personal coaching and development opportunities tailored to your ambitions.

Let’s Get to Know Each Other!

We look forward to meeting you! Once we have received your application, we will carefully review it and personally get in touch with you. The next step is an introductory meeting at our hotel, where you will have the opportunity to meet your future colleagues and we can learn more about your skills and potential. If we feel there is a good match on both sides, we will move on to the next steps. These may include additional interviews, a behind-the-scenes tour or an assessment. We are committed to ensuring that your next career step at De L’Europe is the right one for you!