ServiceNow Architect — AI-Driven Enterprise Solutions

Devoteam; Amsterdam; On-site; EUR 110,000 - 150,000; Full time

Job summary

Devoteam in the Netherlands seeks a ServiceNow Architect to own the technical vision for client ServiceNow platforms and to drive detailed technical designs. You will mentor consultants and ensure solutions align with enterprise architecture, security, and compliance standards.

You will lead integrations with Active Directory, Workday, Jira, and other enterprise systems, collaborating with business and technical stakeholders to uphold QA and best practices while promoting continuous learning and

Qualifications

• 5+ years implementing or architecting ServiceNow solutions
• CTA or CSA certifications with CIS credentials
• Expert understanding of ServiceNow data models, APIs (REST/SOAP), and platform security
• Experience integrating third-party systems and enterprise applications
• Strong stakeholder management and mentoring experience
• Fluent in Dutch and English

Responsibilities

• Define the architecture of ServiceNow implementations and oversee their successful delivery
• Lead the creation of detailed technical designs that leverage ServiceNow capabilities effectively
• Bridge business and technical stakeholders in solutioning sessions
• Design and maintain integrations with enterprise systems (Active Directory, Workday, Jira)
• Drive adherence to QA, security, and coding best practices across delivery teams
• Mentor consultants and developers, and foster practice growth through documentation/knowledge sharing
• Host Design Authority meetings for technical solution reviews
• Proactively identify risks, dependencies, and improvement opportunities across scope
• Monitor instance performance and manage upgrade cycles

Skills

ServiceNow

Architecture design

Stakeholder management

REST/SOAP APIs

Security and compliance

Mentoring

Dutch & English languages

Education

ServiceNow CTA or CSA + CIS certifications

Tools

Active Directory

Workday

Jira

Job description

Devoteam in the Netherlands seeks a ServiceNow Architect to own the technical vision for client ServiceNow platforms and to drive detailed technical designs. You will mentor consultants and ensure solutions align with enterprise architecture, security, and compliance standards.

You will lead integrations with Active Directory, Workday, Jira, and other enterprise systems, collaborating with business and technical stakeholders to uphold QA and best practices while promoting continuous learning and