ServiceNow Architect: Lead Enterprise Design & Integrations

Devoteam; Netherlands; On-site; EUR 110,000 - 145,000; Full time

Job summary

Devoteam, an AI-driven tech consultancy, seeks a ServiceNow Architect to own the technical vision and design authority for ServiceNow platforms across client engagements. You will lead detailed technical designs, bridge business and technical stakeholders, and ensure alignment with security, compliance, and enterprise standards.

You will mentor consultants, drive integrations with AD, Workday, Jira, and oversee upgrade cycles while upholding QA and best practices.

Qualifications

• 5+ years implementing or architecting ServiceNow solutions at enterprise scale.
• CTA or CSA certification plus CIS certifications.
• Expert knowledge of ServiceNow data models, APIs (REST/SOAP), and platform security.
• Proven experience integrating third-party systems and enterprise apps.
• Strong stakeholder management and mentoring skills.
• Fluent in Dutch and English.

Responsibilities

• Define the architecture of ServiceNow implementations and oversee delivery.
• Lead the creation of detailed technical designs leveraging ServiceNow capabilities.
• Bridge business and technical stakeholders as expert advisor.
• Design and maintain integrations with enterprise systems (AD, Workday, Jira).
• Drive QA, security, and coding best practices across delivery teams.
• Mentor consultants and developers and foster practice growth.
• Host Design Authority meetings for technical solution reviews.
• Identify risks, dependencies, and opportunities across scope of ownership.
• Monitor instance performance and manage upgrade cycles.

Skills

ServiceNow architecture

Stakeholder management

Mentoring

Dutch & English fluency

Education

ServiceNow CTA

ServiceNow CSA

CIS certifications

Tools

Active Directory

Workday

Jira

Job description

Devoteam, an AI-driven tech consultancy, seeks a ServiceNow Architect to own the technical vision and design authority for ServiceNow platforms across client engagements. You will lead detailed technical designs, bridge business and technical stakeholders, and ensure alignment with security, compliance, and enterprise standards.

You will mentor consultants, drive integrations with AD, Workday, Jira, and oversee upgrade cycles while upholding QA and best practices.