AI-Driven ServiceNow Consultant & Tech Mentor

Devoteam; Amsterdam; On-site; EUR 70,000 - 95,000; Full time

Job summary

Devoteam in Amsterdam is seeking a ServiceNow Technical Consultant who designs, configures and implements ServiceNow solutions translating business requirements into scalable technical configurations. You will apply best practices, decide when to tailor customization, and mentor junior colleagues.

Join a growing Netherlands team, receive dedicated AI training and modern tools to accelerate learning, and work in a culture that values change, collaboration, and high quality delivery.

Qualifications

• 3+ years hands-on ServiceNow configuration and development experience.
• Strong knowledge of ServiceNow administration, App Engine, and customization practices.
• Proven unit testing experience and awareness of structured testing approaches.
• Fluent in Dutch and English with strong stakeholder communication.
• ServiceNow Certified System Administrator (CSA) required.

Responsibilities

• Design, configure, and implement ServiceNow solutions based on requirements.
• Translate business needs into scalable technical configurations and designs.
• Customize the platform using out-of-the-box or tailored approaches.
• Develop integrations with REST and SOAP and file transfers.
• Deliver well-tested, documented customizations with unit tests.
• Mentor junior team members and flag risks and improvements.
• Support platform upgrades and ongoing maintenance.

Skills

Dutch

English

Education

ServiceNow CSA

Tools

ServiceNow Admin

App Engine

REST

SOAP

Job description

Devoteam in Amsterdam is seeking a ServiceNow Technical Consultant who designs, configures and implements ServiceNow solutions translating business requirements into scalable technical configurations. You will apply best practices, decide when to tailor customization, and mentor junior colleagues.

Join a growing Netherlands team, receive dedicated AI training and modern tools to accelerate learning, and work in a culture that values change, collaboration, and high quality delivery.