ServiceNow Technical Consultant | AI-Driven Tech Enablement

Devoteam; Netherlands; On-site; EUR 60,000 - 85,000; Full time

Benefits offered by this job

ServiceNow training

AI training

Mentorship program

Job summary

Devoteam, an AI-driven tech consultancy with over 11,000 experts across 25 countries, is seeking a ServiceNow Technical Consultant in the Netherlands. You design, configure, and implement ServiceNow solutions, applying best practices with hands-on delivery and mentoring junior teammates.

You translate business needs into scalable technical configurations, deliver documented customizations, and support upgrades. Fluent Dutch and English are required; CSA certification is mandatory.

Qualifications

• 3+ years of hands-on ServiceNow configuration and development.
• Strong understanding of ServiceNow administration, App Engine, and customization practices.
• Proficiency in JavaScript, Glide API, business rules, script includes, and UI policies.
• Fluent in Dutch and English; strong communication skills with technical and non-technical stakeholders.
• ServiceNow CSA certification required.

Responsibilities

• Design, configure, and implement ServiceNow solutions according to business and functional requirements.
• Translate business needs into scalable technical configurations and detailed technical designs.
• Customize the platform when required, following ServiceNow best practices and coding standards.
• Develop integrations with third‑party systems (REST, SOAP, file‑based transfers).
• Deliver well‑documented, thoroughly tested customizations, including unit testing and structured testing approaches.
• Mentor and guide junior team members on both technical and functional topics.
• Proactively identify risks, dependencies, or improvement opportunities within your scope of work.
• Support platform upgrades and ongoing application maintenance.

Skills

ServiceNow configuration

JavaScript

Glide API

UI policies

Business rules

Script Includes

Unit testing

Stakeholder communication

Education

CSA - ServiceNow Certified System Administrator

CAD/CIS (nice to have)

Tools

ServiceNow

Job description

Devoteam, an AI-driven tech consultancy with over 11,000 experts across 25 countries, is seeking a ServiceNow Technical Consultant in the Netherlands. You design, configure, and implement ServiceNow solutions, applying best practices with hands-on delivery and mentoring junior teammates.

You translate business needs into scalable technical configurations, deliver documented customizations, and support upgrades. Fluent Dutch and English are required; CSA certification is mandatory.