ServiceNow Admin/Developer – ITSM Innovator (Hybrid)

Applied Medical; Amersfoort; Vor Ort; EUR 52.000 - 76.000; Vollzeit

Benefits dieser Stelle

Commuting allowance €0.25/km or public

27 paid vacation days

Training & development opportunities

€50 net monthly health insurance

Pension scheme

Volunteer days

Zusammenfassung

Applied Medical’s European headquarters in Amersfoort (NL) is seeking a ServiceNow Administrator - Developer who partners with internal teams to translate needs into practical ServiceNow solutions. The role focuses on ITSM, workflows, catalog items, and data quality to improve user experience and enable continuous improvement.

You will support IT teams initially and gradually extend your impact across other departments, reporting to the Technical Lead, ServiceNow Platform.

Qualifikationen

• Bachelor/HBO level education in Computer Science.
• 1+ years of ServiceNow System Administration experience.
• Certified ServiceNow Administrator (Implementation Specialist Certification a plus).
• Experience with ITSM processes and implementing ServiceNow processes and functions.
• Experience with web technologies (XML, HTML, Angular JS, Web Services, JavaScript).
• Fluency in English, both spoken and written.

Aufgaben

• Engage with stakeholders to understand needs and co-create ServiceNow solutions such as flows, catalog items, and applications.
• Lead discussions to clarify requirements, explain options, and guide teams through practical decisions.
• Support quality and usability of ServiceNow data and services, including CMDB, catalog, and IT Asset Management.
• Maintain health of the ServiceNow environment, monitoring architecture, licenses, troubleshooting, and issues.
• Develop scalable ServiceNow solutions for IT and business needs, including integrations (REST, SOAP, MID Server).
• Support and improve ITSM processes and ITIL best practices.

Kenntnisse

ServiceNow administration

ITSM processes

Web technologies

English fluency

Ausbildung

Bachelor/HBO in Computer Science

Tools

ServiceNow Certified Administrator

Jobbeschreibung

Applied Medical’s European headquarters in Amersfoort (NL) is seeking a ServiceNow Administrator - Developer who partners with internal teams to translate needs into practical ServiceNow solutions. The role focuses on ITSM, workflows, catalog items, and data quality to improve user experience and enable continuous improvement.

You will support IT teams initially and gradually extend your impact across other departments, reporting to the Technical Lead, ServiceNow Platform.