ServiceNow Administrator / Developer (40h per week)

Applied Medical Corporation; Amersfoort; On-site; EUR 45,000 - 70,000; Full time

Benefits offered by this job

Commuting allowance

On-site with hybrid options

Training and development programs

Pension scheme

Health insurance contribution

Volunteer days

Job summary

Applied Medical Corporation seeks a ServiceNow Administrator-Developer to partner with internal teams, interpret stakeholder needs, and design intuitive workflows, catalog items, and applications that enhance user experience and enable continuous improvement.

You will start by supporting ITSM functions and IT teams based in Amersfoort, NL, reporting to the Technical Lead, ServiceNow Platform, with opportunities to expand across departments.

Qualifications

• Bachelor/HBO level education, preferably in Computer Science.
• 1+ years of ServiceNow System Administration experience.
• Certified ServiceNow Administrator (Implementation Specialist Certification a plus).
• Experience with ITSM processes and implementing ServiceNow processes and functions.
• Experience with XML, HTML, AngularJS and web services.
• Fluency in English, both spoken and written.

Responsibilities

• Engage with stakeholders to understand needs and co-create ServiceNow solutions, such as flows, catalogue items, and applications
• Lead collaborative discussions to clarify requirements, explain available options, and guide teams through practical decision-making with clarity and empathy
• Support the quality and usability of ServiceNow data and services, including CMDB configuration items and relationships, data imports, the Service Catalog, Request Management, and IT Asset Management
• Maintain the overall health of the ServiceNow environment, including monitoring supporting architecture, overseeing license usage, troubleshooting, and resolving issues
• Develop scalable ServiceNow solutions for prioritized IT and business needs, using standard methodologies and patterns and supporting REST, SOAP, and MID Server integrations where needed
• Support and improve ITSM processes and ServiceNow functionality, identifying opportunities for continual improvement and applying ITIL best practices where appropriate

Skills

ServiceNow

ITSM

REST & Web Services

MID Server integrations

JavaScript/HTML

English fluency

Education

Bachelor's degree / HBO in Computer Science

Tools

XML

HTML

AngularJS

Web Services

JavaScript

Job description

Are you an organized and analytical professional who builds strong stakeholder relationships and translates their needs into practical solutions? If you have experience with ServiceNow, particularly ITSM processes, and are eager to grow your skills while making a meaningful impact, we’d love to meet you.

At Applied Medical’s European headquarters, we’re looking for a ServiceNow Administrator - Developer who will be a trusted partner for internal teams working with ServiceNow. Your role will be centered on interpreting stakeholder needs, explaining options clearly, and designing intuitive workflows and catalogue items that enhance the user experience and support continuous improvement. You’ll start by supporting our IT teams and ITSM functions and gradually expand your impact across departments.

This position is based in Amersfoort (Netherlands) and reports to the Technical Lead, ServiceNow Platform.

Key Responsibilities

• Engage with stakeholders to understand their needs and co-create ServiceNow solutions, such as flows, catalogue items, and applications
• Lead collaborative discussions to clarify requirements, explain available options, and guide teams through practical decision-making with clarity and empathy
• Support the quality and usability of ServiceNow data and services, including CMDB configuration items and relationships, data imports, the Service Catalog, Request Management, and IT Asset Management
• Maintain the overall health of the ServiceNow environment, including monitoring supporting architecture, overseeing license usage, troubleshooting, and resolving issues
• Develop scalable ServiceNow solutions for prioritized IT and business needs, using standard methodologies and patterns and supporting REST, SOAP, and MID Server integrations where needed
• Support and improve ITSM processes and ServiceNow functionality, identifying opportunities for continual improvement and applying ITIL best practices where appropriate

What you bring

• Bachelors/HBO level education, preferably in Computer Science
• 1+ years of ServiceNow System Administration experience
• Certified ServiceNow Administrator (Implementation Specialist Certification a plus)
• Experience with ITSM processes and implementing ServiceNow processes and functions
• Experience with and developing with web technologies (XML, HTML, Angular JS, Web Services, JavaScript etc.)
• Fluency in English, both spoken and written

What we offer

• An international working environment, fueled by respect and a healthy work-life balance tailored to the business and team member’s needs
• 27 paid vacation days (based on fulltime contract) with option to purchase five additional days
• This is mainly an on-site role with hybrid options
• Commuting allowance of €0,25/km or full coverage of public transportation costs
• A wide variety of internal trainings and development possibilities and a tuition program for external trainings
• The opportunity to pro-actively work on your vitality and fitness
• State-of-the-art facilities, including green areas, in-house restaurant and gym
• Additional benefits, such as:
  • Attractive pension scheme (your contribution at 4%, ours at 12%)
  • €50 net monthly health insurance contribution
  • Two (paid) days per year dedicated to volunteering activities
  • Several fun company events and meaningful initiatives organized throughout the year

At Applied Medical, we are committed to make a meaningful, positive difference, each and every day. Within our European headquarters in Amersfoort (NL), we develop, manufacture and support the implementation of our advanced medical devices across Europe and the MENA region. Applied’s team members enjoy working in an environmentally friendly and international environment, in which people of diverse backgrounds are valued, challenged, and acknowledged. We support our team members by giving them opportunities of ongoing learning and education, possibilities to take part in community volunteering activities and a variety of onsite exercise classes and health activities.

If you are passionate about working in an organization that allows you to make decisions based upon what is right for the patient, customer, community and environment, Applied Medical is the place for you.