ServiceNow Admin/Developer - ITSM & Workflow Designer

Applied Medical Corporation; Amersfoort; On-site; EUR 45,000 - 70,000; Full time

Benefits offered by this job

Commuting allowance

On-site with hybrid options

Training and development programs

Pension scheme

Health insurance contribution

Volunteer days

Job summary

Applied Medical Corporation seeks a ServiceNow Administrator-Developer to partner with internal teams, interpret stakeholder needs, and design intuitive workflows, catalog items, and applications that enhance user experience and enable continuous improvement.

You will start by supporting ITSM functions and IT teams based in Amersfoort, NL, reporting to the Technical Lead, ServiceNow Platform, with opportunities to expand across departments.

Qualifications

• Bachelor/HBO level education, preferably in Computer Science.
• 1+ years of ServiceNow System Administration experience.
• Certified ServiceNow Administrator (Implementation Specialist Certification a plus).
• Experience with ITSM processes and implementing ServiceNow processes and functions.
• Experience with XML, HTML, AngularJS and web services.
• Fluency in English, both spoken and written.

Responsibilities

• Engage with stakeholders to understand needs and co-create ServiceNow solutions, such as flows, catalogue items, and applications
• Lead collaborative discussions to clarify requirements, explain available options, and guide teams through practical decision-making with clarity and empathy
• Support the quality and usability of ServiceNow data and services, including CMDB configuration items and relationships, data imports, the Service Catalog, Request Management, and IT Asset Management
• Maintain the overall health of the ServiceNow environment, including monitoring supporting architecture, overseeing license usage, troubleshooting, and resolving issues
• Develop scalable ServiceNow solutions for prioritized IT and business needs, using standard methodologies and patterns and supporting REST, SOAP, and MID Server integrations where needed
• Support and improve ITSM processes and ServiceNow functionality, identifying opportunities for continual improvement and applying ITIL best practices where appropriate

Skills

ServiceNow

ITSM

REST & Web Services

MID Server integrations

JavaScript/HTML

English fluency

Education

Bachelor's degree / HBO in Computer Science

Tools

XML

HTML

AngularJS

Web Services

JavaScript

Job description

Applied Medical Corporation seeks a ServiceNow Administrator-Developer to partner with internal teams, interpret stakeholder needs, and design intuitive workflows, catalog items, and applications that enhance user experience and enable continuous improvement.

You will start by supporting ITSM functions and IT teams based in Amersfoort, NL, reporting to the Technical Lead, ServiceNow Platform, with opportunities to expand across departments.