Service Sales Coordinator

NL296 Valmet B.V.; Amersfoort; On-site; EUR 36,000 - 48,000; Full time

Job summary

Valmet is seeking a Service Sales Coordinator to support the local Automation Solutions Service Team. You will coordinate service activities, assist sales quotations, and manage administrative tasks to ensure smooth operations and strong customer relationships.

The role emphasizes ownership, teamwork, and a technical mindset. Fluency in Dutch and English, strong organizational skills, and experience with Salesforce/Power BI are highly valued.

Qualifications

• 2–3 years in administrative/service support/coordination
• Fluent in Dutch and English (mandatory)
• Proficient with Microsoft Office applications (Outlook/Excel/PowerPoint/Word)
• Experience with Salesforce and Power BI preferred

Responsibilities

• Coordinate and plan service activities with customers, engineers, sales and operations.
• Handle administrative and clerical tasks per procedures to ensure accuracy.
• Support local service sales: prepare quotations and manage opportunities in Salesforce.
• Assist with quotations for DS and Service agreements; support order management with Global SOMI.
• Maintain CRM data (Compass/Beacon) and assist in financial admin and reporting.
• Coordinate parts logistics, travel, meetings, and events; assist marketing activities.

Skills

Administrative experience

Organizational skills

Dutch & English fluent

Independent worker

Technical mindset

Ownership & accountability

Communication skills

Attention to detail

Tools

Outlook

Excel

PowerPoint

Word

Salesforce

Power BI

Job description

Service Sales Coordinator As part of our local Automation Solutions Service Team, we are looking for a motivated, proactive, and customer-oriented Service Sales Coordinator to support our growing organization. The ideal candidate is a true team player who takes ownership, works independently, and has a strong administrative background. In this role, you will provide timely and effective support to both the local office and service organization, ensuring smooth daily operations and contributing to the overall success of the team.

Key Responsibilities

• Coordinate and plan service activities in close cooperation with customers, service engineers, sales, and operations.
• Perform a wide variety of administrative, clerical, and support activities in accordance with established procedures, ensuring accuracy and timely completion.
• Support local service sales activities, including preparing quotations and managing sales opportunities in Salesforce.
• Support quotations preparation and follow-up for DS and Service agreement.
• Efficient and active collaboration with Global SOMI team for order management.
• Customer profil management in CRM (Compass/Beacon)
• Support money collection for unreceivable when needed
• Prepare, maintain, and distribute business documents and reports, including correspondence, KPI reports, invoices, contracts, meeting minutes, presentations, and other documentation.
• Support the local Service Project Manager with project planning, meeting coordination, and financial administration.
• Coordinate the ordering and logistics of spare parts and other materials in cooperation with the area team and suppliers.
• Organize meetings, workshops, customer events, exhibitions, and travel arrangements.
• Participate in global marketing initiatives and coordinate local marketing activities, exhibitions, and promotional materials.
• Act as a key administrative contact within the local service organization and contribute to continuous improvement initiatives.
• Serve as a primary point of contact for local customers and suppliers.

What We Are Looking For

• 2 to 3 years of experience in an administrative, service support, or coordination role.
• Strong organizational, planning, and multitasking skills.
• Fluent in Dutch and English language (mandatory)
• Ability to work independently while maintaining effective collaboration within a team.
• Affinity with technology and a technical mindset.
• Proactive attitude with a strong sense of ownership and accountability.
• Excellent communication skills and attention to detail.
• Proficiency in Microsoft Office applications, particularly Outlook, Excel, PowerPoint, and Word.
• Experience with Salesforce and Power BI is preferred.
• Experience with financial administration and project support is considered an advantage.
• Availability to work primarily from the office (preferably 4 to 5 days per week).
• Full-time availability is preferred (37 hours per week).

Work Complexity & Business Impact

In this role, you will act as the central liaison between customers, service engineers, sales, and operations. Your ability to coordinate activities, maintain accurate administration, and ensure effective communication will directly contribute to customer satisfaction and operational success.

Geographic Scope

The role is primarily focused on national activities, with (occasional) interaction and collaboration with global teams and stakeholders.

Why Join Us?

This is an excellent opportunity to become part of a growing service organization where you will play a key role in supporting operations, customer satisfaction, and business growth while working closely with both local and international colleagues. http://www.valmet.com Valmet is a global technology leader in serving process industries. We work with our customers throughout the lifecycle, delivering cutting-edge technologies and services, as well as mission-critical automation and flow control solutions. Backed by more than 225 years of industrial experience and a global team of 18,500 professionals close to customers, we are uniquely positioned to transform industries toward a regenerative tomorrow. In 2025, Valmet’s net sales totaled approximately EUR 5.2 billion. Our head office is in Espoo, Finland, and we have experts in approximately 40 countries around the world. Valmet’s shares are listed on Nasdaq Helsinki. To protect our candidates' privacy, Valmet will never ask any personal information such as banking information or social security number during the recruitment process.