Senior Strategic Account Manager – Growth & Advisory

SoftwareONE Deutschland GmbH; Amsterdam; Hybrid; EUR 70,000 - 100,000; Full time

Benefits offered by this job

Flexible hybrid working model

Flexible working hours

Extensive training and career dev

Company car or mobility budget

Unlimited Holidays

Job summary

SoftwareOne Deutschland GmbH in Amsterdam is seeking a Senior Account Manager to develop strategic customer relationships, drive portfolio growth, and create long-term value for clients within your assigned accounts.

As a trusted advisor you will align SoftwareOne’s software, cloud, data and AI solutions with customer objectives, lead cross‑functional delivery, and pursue renewals and new business opportunities while maintaining high levels of customer satisfaction.

Qualifications

• Degree in Business, Marketing, or related discipline preferred.
• Experience managing strategic customer accounts in a B2B environment.
• Experience with Public Sector customers and tender processes.
• Knowledge of customer relationship management practices and CRM tools.
• Excellent communication, stakeholder management, and collaboration skills.
• Commercial mindset with analytical, organizational, and problem-solving abilities.

Responsibilities

• Build and maintain strong, long-term customer relationships as the primary point of contact.
• Develop trusted advisor relationships with key stakeholders and executive sponsors.
• Create and execute account strategies focused on growth, profitability, customer retention, and satisfaction.
• Identify customer business needs and position appropriate SoftwareOne solutions to create business value.
• Drive new business opportunities, renewals, and proactive opportunity management within assigned accounts.
• Track and forecast account performance, KPIs, and financial metrics while coordinating all account-related activities.

Skills

Strategic account management

B2B sales

CRM proficiency

Stakeholder management

Analytical thinking

Education

Bachelor's degree in Business/Marketing

Tools

CRM tools

Job description

SoftwareOne Deutschland GmbH in Amsterdam is seeking a Senior Account Manager to develop strategic customer relationships, drive portfolio growth, and create long-term value for clients within your assigned accounts.

As a trusted advisor you will align SoftwareOne’s software, cloud, data and AI solutions with customer objectives, lead cross‑functional delivery, and pursue renewals and new business opportunities while maintaining high levels of customer satisfaction.