Senior Account Manager

SoftwareONE Deutschland GmbH; Amsterdam; Hybrid; EUR 80,000 - 110,000; Full time

Benefits offered by this job

Flexible hybrid working model

Flexible working hours

Extensive training and career develop.

Company car or mobility budget

Unlimited Holidays

Job summary

SoftwareOne is seeking a Senior Account Manager in Amsterdam, responsible for developing strategic relationships and driving growth within an assigned portfolio. You will act as a trusted advisor to customers, align SoftwareOne’s software, cloud, data, and AI solutions with business objectives, and collaborate with internal teams and partners to deliver outcomes.

The role emphasizes building long-term client value, managing profitability, and expanding partnerships while ensuring high

Qualifications

• Degree in Business, Marketing, or related discipline preferred.
• Experience managing strategic customer accounts in a B2B environment.
• Experience working with Public Sector customers and tender processes.
• Knowledge of customer relationship management practices and CRM tools.

Responsibilities

• Build and maintain strong, long-term customer relationships as the primary point of contact.
• Develop trusted advisor relationships with key stakeholders and executive sponsors.
• Create and execute account strategies focused on growth, profitability, customer retention, and satisfaction.
• Identify customer business needs and position SoftwareOne solutions to create business value.
• Drive new business opportunities, renewals, and proactive opportunity management within assigned accounts.
• Track and forecast account performance, KPIs, and financial metrics while coordinating all account-related activities.

Skills

Account management

Strategic relationships

CRM tools

Stakeholder management

Communication skills

Analytical skills

Problem solving

Education

Degree in Business or Marketing

Tools

CRM software

Job description

Why SoftwareOne?

SoftwareOne is a global provider of software and cloud solutions. With a presence in over 70 countries and more than 12,000 professionals, we help organizations optimize software investments, modernize applications, and unlock the value of cloud, data, and AI.

Our people are at the core of everything we do. We enable collaboration across borders, continuous learning, and opportunities to grow in a fast-evolving technology landscape. Whether your focus is on technology, customer success, or business operations, your ideas matter, and your contributions make a difference.

Join a global team where you can build your skills, work with leading technologies, and make a real impact for our customers.

The role

• Are you passionate about building long-term customer relationships and driving sustainable business growth?
• Do you thrive in a role where you can act as a trusted advisor to customers and influence strategic decisions?
• Would you like to join a global technology company helping organizations unlock the value of software, cloud, data, and AI solutions?

Practical Information

Location:Amsterdam, Netherlands|Reports to:Direct SalesManager |Visa Requirements:Valid working rights for the Netherlands|Language Requirements:Fluent/professional Dutch and English, written and verbal

As aSenior Account Manager, you will be responsible for developing strategic customer relationships, driving account growth, and creating long-term value for customers within your assigned portfolio. Acting as a trusted advisor, you will align SoftwareOne’s solutions with customer business objectives while identifying opportunities to expand partnerships, increase profitability, and enhance customer satisfaction. You will collaborate closely with internal teams and partners to deliver exceptional customer outcomes and support sustainable business growth.

Key Responsibilities

• Build and maintain strong, long-term customer relationships as the primary point of contact
• Develop trusted advisor relationships with key stakeholders and executive sponsors
• Create and execute account strategies focused on growth, profitability, customer retention, and satisfaction
• Identify customer business needs and position appropriate SoftwareOne solutions to create business value
• Drive new business opportunities, renewals, and proactive opportunity management within assigned accounts
• Track and forecast account performance, KPIs, and financial metrics while coordinating all account-related activities

What we need to see from you

• Degree in Business, Marketing, orrelateddiscipline preferred
• Strong experience managing strategic customer accounts in a B2B environment
• Experience working with Public Sector customers and tender processes
• Knowledge of customer relationship management practices and CRM tools
• Effectivecommunication, stakeholder management, and collaboration skillsCommercial mindset with excellent analytical, organizational, and problem-solving abilities

What we offer

• Flexible hybrid working model
• Flexible working hours
• Extensive training and career development opportunities
• Company car or mobility budget
• Unlimited Holidays

The full list of benefits will be shared during the interview process.

Job Function

Sales

Accommodations

SoftwareOne welcomes applicants from all backgrounds and abilities to apply. If you require reasonable adjustments at any point during the recruitment process, email us at [e-mail].

Please include the role for which you are applying and your country location. Someone from our organization that is not part of the decision-making process will be in touch to discuss your specific needs and we will make every effort to accommodate you. Any information shared will be stored securely and treated in the strictest of confidence in line with GDPR.

At SoftwareOne, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Additionally, we encourage experienced individuals that have taken an intentional career break and are now prepared to return to work to explore our SOAR program.