Dutch-Speaking Customer Success Manager – Cloud & Software

SoftwareONE Deutschland GmbH; Amsterdam; Hybrid; EUR 50,000 - 65,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

SoftwareOne in Amsterdam is looking for a Customer Success Manager to support customers in software and cloud purchases, build strong relationships, and collaborate with Sales, Support, and IT to drive growth. The role offers a hybrid work model and a space to learn and develop within an open, people‑focused culture.

Whether you are a recent graduate or early in your career, you will be guided by teams with international exposure, contributing to customer success and continuous improvement in a

Qualifications

• A bachelor’s or master’s degree (e.g., in business, communication, IT or economics).
• Curiosity, open-minded attitude and willingness to learn new things.
• Enjoy collaborating with others and getting energy from contact with people.
• Strong communication skills and a learning mindset.
• You speak and write Dutch and English.

Responsibilities

• Support customers in successfully acquiring software and cloud solutions.
• Build strong customer relationships and learn how to make a real impact.
• Collaborate with sales, support and IT colleagues to help customers grow.
• Participate in trainings, receive personal guidance and continuously improve.

Skills

Dutch language

English language

Customer service orientation

Education

Bachelor's or Master's degree

Job description

SoftwareOne in Amsterdam is looking for a Customer Success Manager to support customers in software and cloud purchases, build strong relationships, and collaborate with Sales, Support, and IT to drive growth. The role offers a hybrid work model and a space to learn and develop within an open, people‑focused culture.

Whether you are a recent graduate or early in your career, you will be guided by teams with international exposure, contributing to customer success and continuous improvement in a