Account Manager Public

SoftwareONE Deutschland GmbH; Amsterdam; Hybrid; EUR 70,000 - 100,000; Full time

Benefits offered by this job

Flexible hybrid working model

Flexible working hours

Extensive training and career dev

Company car or mobility budget

Unlimited Holidays

Job summary

SoftwareOne Deutschland GmbH in Amsterdam is seeking a Senior Account Manager to develop strategic customer relationships, drive portfolio growth, and create long-term value for clients within your assigned accounts.

As a trusted advisor you will align SoftwareOne’s software, cloud, data and AI solutions with customer objectives, lead cross‑functional delivery, and pursue renewals and new business opportunities while maintaining high levels of customer satisfaction.

Qualifications

• Degree in Business, Marketing, or related discipline preferred.
• Experience managing strategic customer accounts in a B2B environment.
• Experience with Public Sector customers and tender processes.
• Knowledge of customer relationship management practices and CRM tools.
• Excellent communication, stakeholder management, and collaboration skills.
• Commercial mindset with analytical, organizational, and problem-solving abilities.

Responsibilities

• Build and maintain strong, long-term customer relationships as the primary point of contact.
• Develop trusted advisor relationships with key stakeholders and executive sponsors.
• Create and execute account strategies focused on growth, profitability, customer retention, and satisfaction.
• Identify customer business needs and position appropriate SoftwareOne solutions to create business value.
• Drive new business opportunities, renewals, and proactive opportunity management within assigned accounts.
• Track and forecast account performance, KPIs, and financial metrics while coordinating all account-related activities.

Skills

Strategic account management

B2B sales

CRM proficiency

Stakeholder management

Analytical thinking

Education

Bachelor's degree in Business/Marketing

Tools

CRM tools

Job description

Why SoftwareOne?

SoftwareOne is a global provider of software and cloud solutions. With a presence in over 70 countries and more than 12,000 professionals, we help organizations optimize software investments, modernize applications, and unlock the value of cloud, data, and AI.

Our people are at the core of everything we do. We enable collaboration across borders, continuous learning, and opportunities to grow in a fast-evolving technology landscape. Whether your focus is on technology, customer success, or business operations, your ideas matter, and your contributions make a difference.

Join a global team where you can build your skills, work with leading technologies, and make a real impact for our customers.

The role

• Are you passionate about building long-term customer relationships and driving sustainable business growth?
• Do you thrive in a role where you can act as a trusted advisor to customers and influence strategic decisions?
• Would you like to join a global technology company helping organizations unlock the value of software, cloud, data, and AI solutions?

Practical Information

Location: Amsterdam, Netherlands |Reports to: Direct SalesManager |Visa Requirements: Valid working rights for the Netherlands |Language Requirements: Fluent/professional Dutch and English, written and verbal

As a Senior Account Manager, you will be responsible for developing strategic customer relationships, driving account growth, and creating long-term value for customers within your assigned portfolio. Acting as a trusted advisor, you will align SoftwareOne’s solutions with customer business objectives while identifying opportunities to expand partnerships, increase profitability, and enhance customer satisfaction. You will collaborate closely with internal teams and partners to deliver exceptional customer outcomes and support sustainable business growth.

Key Responsibilities

• Build and maintain strong, long-term customer relationships as the primary point of contact
• Develop trusted advisor relationships with key stakeholders and executive sponsors
• Create and execute account strategies focused on growth, profitability, customer retention, and satisfaction
• Identify customer business needs and position appropriate SoftwareOne solutions to create business value
• Drive new business opportunities, renewals, and proactive opportunity management within assigned accounts
• Track and forecast account performance, KPIs, and financial metrics while coordinating all account-related activities

What we need to see from you

• Degree in Business, Marketing, orrelateddiscipline preferred
• Strong experience managing strategic customer accounts in a B2B environment
• Experience working with Public Sector customers and tender processes
• Knowledge of customer relationship management practices and CRM tools
• Effectivecommunication, stakeholder management, and collaboration skills
• Commercial mindset with excellent analytical, organizational, and problem-solving abilities

What we offer

• Flexible hybrid working model
• Flexible working hours
• Extensive training and career development opportunities
• Company car or mobility budget
• Unlimited Holidays

The full list of benefits will be shared during the interview process.

Job Function

Sales

Accommodations

SoftwareOne welcomes applicants from all backgrounds and abilities to apply. If you require reasonable adjustments at any point during the recruitment process, email us at [e-mail].

Someone from our organization that is not part of the decision-making process will be in touch to discuss your specific needs and we will make every effort to accommodate you. Any information shared will be stored securely and treated in the strictest of confidence in line with GDPR.

At SoftwareOne, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Additionally, we encourage experienced individuals that have taken an intentional career break and are now prepared to return to work to explore our SOAR program.