Senior ServiceNow Architect: ITOM, AI & Integrations

UIX Technologies; Amsterdam; On-site; EUR 75,000 - 115,000; Full time

Job summary

UIX Technologies is seeking a seasoned ServiceNow Consultant to design and implement large-scale ITSM/CSM/ITOM solutions. You will work on CMDB, CSDM, and discovery, build integrations via IntegrationHub and REST APIs, and extend capabilities with Flow Designer and AI-powered features.

You will collaborate with architects and stakeholders, ensure data quality and security, and help scale enterprise workflows across diverse platforms.

Qualifications

• 5-7 years of hands-on ServiceNow development experience.
• Expertise in ITOM, CMDB, CSDM, Discovery, and Event Management.
• Proficiency in ServiceNow scripting, platform configuration, business rules, Script Includes, and Flow Designer.
• Experience with IntegrationHub, REST APIs, Import Sets, MID Server, Event Pipelines, and batch integrations.
• Experience integrating ServiceNow with platforms such as Splunk, Zabbix, Flexera, NetBox, Datadog, Active Directory, VMware vCenter, and Microsoft Azure.
• Knowledge of Now Assist, Generative AI concepts, AI Agents, and AI-driven workflow automation.
• Strong analytical, troubleshooting, and problem-solving skills.
• Excellent communication and stakeholder collaboration abilities.

Skills

ServiceNow development

ITOM

CMDB

CSDM

Discovery

Event Management

Scripting

Platform configuration

Business rules

Script Includes

Flow Designer

IntegrationHub

REST APIs

Import Sets

MID Server

Event Pipelines

Batch Integrations

Now Assist

Generative AI

Agentic AI

Analytical

Troubleshooting

Problem-solving

Tools

ServiceNow

Job description

UIX Technologies is seeking a seasoned ServiceNow Consultant to design and implement large-scale ITSM/CSM/ITOM solutions. You will work on CMDB, CSDM, and discovery, build integrations via IntegrationHub and REST APIs, and extend capabilities with Flow Designer and AI-powered features.

You will collaborate with architects and stakeholders, ensure data quality and security, and help scale enterprise workflows across diverse platforms.