ServiceNow ITOM & CMDB Architect — Lead ITSM Solutions

Tata Consultancy Services; Amsterdam; On-site; EUR 75,000 - 95,000; Full time

Job summary

A leading IT services company in Amsterdam is seeking a Mid-Senior level ServiceNow Solutions Architect. The role involves leading technical implementations, collaborating with diverse teams, and designing solutions aligned with best practices. Ideal candidates will have hands-on experience with ServiceNow, ITOM, and ITSM processes. Competitive compensation is offered, along with opportunities for professional development.

Qualifications

• Mid-Senior level position requiring hands-on ServiceNow expertise.
• Strong background in ITIL processes and ITOM/ITSM implementations.
• Experience in designing solutions and architecture for IT services.

Responsibilities

• Lead technical implementations across ITOM and ITSM.
• Collaborate with diverse teams for timely responses to clients.
• Design custom performance analytics, reports, and dashboards.

Skills

Strong communication

Presentation skills

Analytical skills

Problem-solving skills

Tools

ServiceNow

CMDB

Cloud Management

Job description

A leading IT services company in Amsterdam is seeking a Mid-Senior level ServiceNow Solutions Architect. The role involves leading technical implementations, collaborating with diverse teams, and designing solutions aligned with best practices. Ideal candidates will have hands-on experience with ServiceNow, ITOM, and ITSM processes. Competitive compensation is offered, along with opportunities for professional development.