Senior Key Account Manager - Global Freight & Growth

ROHLIG FRANCE S.A.S

Netherlands

On-site

EUR 60,000 - 90,000

Full time

3 days ago

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Job summary

Röhlig Penske Logistics is seeking a dedicated Key Account Manager, freight management, for the Roosendaal location in the Netherlands. The role requires at least 5 years of experience in international logistics, strong English communication, and excellent negotiation skills.

You will coordinate with Customer Service and Carrier Management teams and drive KPI-based performance improvements. The position offers a long-term career with opportunities for professional growth, a competitive

Qualifications

At least 5 years in a similar account/freight role in international logistics.
HBO level education, preferably commercial or logistics.
Excellent written and verbal English communication.
Strong interpersonal, commercial and negotiation skills.

Responsibilities

Coordinate operations with the dedicated Customer Service and Carrier Management teams, follow up on recurring service issues, ensure lasting solutions and escalations.
Monitor contract performance, initiate improvement projects and follow up on solutions implemented.
Measure and report on KPIs in line with SLA and organize MBRs and QBRs with the customer.
Identify sales opportunities and manage contract extensions of managed customers.
Prepare the business plans of the customer and be direct profit & loss responsible.