Key Account Manager - Global Freight & Growth (Flexible)

Penske Logistics Support Service B.V.; Netherlands; On-site; EUR 60,000 - 90,000; Full time

Benefits offered by this job

Pension scheme

Travel expense scheme

Flexible working hours

Mobile working

Additional holidays

Job summary

Röhlig Penske Logistics is seeking a seasoned Key Account Manager to lead freight management for international customers from Roosendaal, Netherlands. You will coordinate with Customer Service and Carrier Management, drive improvements and manage KPIs in line with SLAs.

The ideal candidate has 5+ years in a similar role within international logistics, HBO-level education, and excellent written and spoken English. We offer a competitive remuneration package and opportunities across Europe.

Qualifications

• At least 5 years of experience in a similar role within international logistics.
• Educated to HBO level, preferably commercial and/or logistics.
• Excellent written and verbal English communication skills.

Responsibilities

• Coordinate with Customer Service and Carrier Management teams to resolve issues and escalate as needed.
• Monitor contract performance, initiate improvement projects and follow up on solutions.
• Measure KPIs and organize MBRs and QBRs with the customer.
• Identify sales opportunities and manage contract extensions of managed customers.
• Prepare business plans for the customer and be direct profit & loss responsible.

Skills

English communication

Interpersonal skills

Negotiation skills

Commercial awareness

Decision making

Education

HBO level education (commercial or logistics)

Job description

Röhlig Penske Logistics is seeking a seasoned Key Account Manager to lead freight management for international customers from Roosendaal, Netherlands. You will coordinate with Customer Service and Carrier Management, drive improvements and manage KPIs in line with SLAs.

The ideal candidate has 5+ years in a similar role within international logistics, HBO-level education, and excellent written and spoken English. We offer a competitive remuneration package and opportunities across Europe.