Senior Enterprise Account Manager - Amsterdam

Payments Processing Solutions for All Business; Amsterdam; Hybrid; EUR 70,000 - 100,000; Full time

Benefits offered by this job

Hybrid work model

Competitive compensation

Job summary

PayPal is seeking a Sr Account Representative, Large Enterprise Commercial in Amsterdam to lead strategic account plans, drive revenue growth, and ensure seamless onboarding and ongoing support for top merchants.

You will collaborate with product, engineering and operations, manage cross-functional teams, forecast revenue, and advocate for merchant needs while delivering exceptional customer experiences in a balanced hybrid work environment.

Qualifications

• 3+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Responsibilities

• Collaborate with internal teams to influence process quality.
• Determine appropriate actions for process improvements.
• Recommend solutions to enhance efficiency and effectiveness.
• Monitor and manage account health and performance.
• Provide analytical insights to support business decisions.
• Develop and execute account strategies aligned with PayPal’s vision to deliver sustainable, long-term value for merchants and PayPal.
• Drive revenue retention, upsell, and cross-sell opportunities, consistently achieving sales quotas and exceeding KPIs.
• Negotiate and manage complex commercial terms, contracts, and agreements to achieve mutually beneficial outcomes.
• Monitor and enhance account health, proactively identifying and mitigating risks to merchant satisfaction, success.
• Advocate for merchant needs within PayPal, driving innovation and ensuring solutions align with evolving market demands.
• Oversee ongoing merchant operations, ensuring seamless onboarding, integration, and a positive customer experience.
• Anticipate future merchant needs through deep insights, fostering executive-level alignment and long-term partnership opportunities.
• Build and maintain strategic relationships with Merchant, driving alignment with merchant goals and PayPal’s solutions.
• Coordinate cross-functional teams to deliver results in line with account plans and merchant expectations, ensuring operational excellence.
• Collaborate with internal teams to manage pipelines, accurately forecast revenue, and report on sales activities and outcomes.
• Leverage competitive and industry insights to refine account strategies and influence PayPal’s broader business initiatives.
• Inspire collaboration, adaptability, and continuous learning within the team to deliver exceptional outcomes for merchants and PayPal.

Education

Bachelor’s degree or equivalent

Tools

Salesforce

Job description

PayPal is seeking a Sr Account Representative, Large Enterprise Commercial in Amsterdam to lead strategic account plans, drive revenue growth, and ensure seamless onboarding and ongoing support for top merchants.

You will collaborate with product, engineering and operations, manage cross-functional teams, forecast revenue, and advocate for merchant needs while delivering exceptional customer experiences in a balanced hybrid work environment.