Senior CPQ & CRM Sales Strategist — AI-Driven

ServiceNow, Inc.; Amsterdam; On-site; EUR 120,000 - 180,000; Full time

Job summary

ServiceNow, Inc. in Amsterdam is seeking a Senior CRM Sales Specialist for CPQ to lead the full sales cycle for CPQ and CRM Sales products, collaborating with Solution Consulting, Product, and GTM teams.

You will drive territory strategy, discovery of quoting challenges, and alignment with Now Value, while coaching account teams and ensuring product fit. English fluent; travel regionally; office in Amsterdam.

Qualifications

• Deep experience in specialist sales within CRM/CPQ/Customer engagement/CSM/CX/CPaaS/CCaaS/SOM vendor.
• Experience with complex software or platform solutions and selling CPQ/CRM.
• Ability to present and demonstrate credibility to executives and CRM leaders.

Responsibilities

• Lead the full sales cycle for CPQ and CRM solutions across territories.
• Align CPQ/CRM capabilities to account priorities, whitespace, and revenue opportunities.
• Discover quoting challenges, product complexity, and approval workflows with customers.
• Provide strategic input during account planning for CPQ and CRM use cases.
• Ensure recommendations align with Now Value, quantifying impact and AI-enabled selling outcomes.
• Partner with Solution Consulting, Product, and GTM teams for roadmap alignment.
• Coach sales teams on opportunity triggers, value messaging, and workflow automation.
• Travel regionally; office in Amsterdam with regular attendance.

Skills

CRM

CPQ

Customer engagement

CX

CCaaS

SOM vendor

Job description

ServiceNow, Inc. in Amsterdam is seeking a Senior CRM Sales Specialist for CPQ to lead the full sales cycle for CPQ and CRM Sales products, collaborating with Solution Consulting, Product, and GTM teams.

You will drive territory strategy, discovery of quoting challenges, and alignment with Now Value, while coaching account teams and ensuring product fit. English fluent; travel regionally; office in Amsterdam.