AI-Powered CPQ & CRM Sales Leader

ServiceNow; Amsterdam; On-site; EUR 90,000 - 150,000; Full time

Job summary

ServiceNow is seeking a Senior CRM Sales Specialist for CPQ to drive the end‑to‑end sales cycle for CPQ and CRM solutions. You will partner with solution consulting, product, and GTM teams to align on strategic opportunities and deliver value to customers in a dynamic, fast‑growing environment.

You will lead discovery, build business cases, and coach Account teams while aligning with Now Value principles. Regular travel to Amsterdam is expected, with English fluency required and Dutch preferred.

Qualifications

• Deep experience in specialist sales, preferably within CRM/CPQ/Customer engagement/SOM vendor
• 8+ years of sales experience selling CPQ, CRM, or related solutions
• Understanding of CRM/CX/CSM/CPQ business processes
• Technical fluency to present, demo, and lead discovery with executives and CRM leaders
• Experience integrating AI into workflows and decision‑making
• Experience leading virtual or matrixed teams
• Ability to understand broad IT needs for prospective clients
• Ability to build trusted relationships with clients and teams
• Ability to generate new business, negotiate deals, and maintain C‑Level relationships
• Able to thrive in a fast-paced, deadline-driven environment
• Willingness to go above and beyond to win in a competitive market
• Excellent written and oral communication to diverse audiences
• Ability to connect with C‑Level executives and ServiceNow ecosystem
• Excellent communication and polished presentation skills
• Regional travel required; Amsterdam office with regular presence
• Fluency in English essential; Dutch preferable

Responsibilities

• Lead the full CPQ/CRM sales cycle from qualification to negotiation.
• Partner with SC & Specialist SC teams to align roadmaps and validate product fit.
• Coach AEs, BDRs, and account teams on CPQ/CRM value messaging.
• Provide strategic input during account planning with use cases.
• Champion Now Value principles and quantify business impact of solutions.
• Collaborate with cross‑functional teams to ensure product fit and competitive positioning.

Skills

CRM CPQ sales

AI in workflows

Executive relationships

Virtual team leadership

Strategic account planning

Job description

ServiceNow is seeking a Senior CRM Sales Specialist for CPQ to drive the end‑to‑end sales cycle for CPQ and CRM solutions. You will partner with solution consulting, product, and GTM teams to align on strategic opportunities and deliver value to customers in a dynamic, fast‑growing environment.

You will lead discovery, build business cases, and coach Account teams while aligning with Now Value principles. Regular travel to Amsterdam is expected, with English fluency required and Dutch preferred.