Sales Support Specialist – Logistics & CRM

American President Lines; Rhoon; On-site; EUR 36,000 - 48,000; Full time

Benefits offered by this job

Solid pension

Annual performance bonus

Health insurance

Volunteer initiatives

3000+ learning resources

Birthday bonus

Job summary

CMA CGM Holland is seeking a Sales Support Officer to join our office in Rhoon. You will bridge clients, sales teams and internal departments to resolve operational challenges and elevate customer satisfaction.

Join a dynamic commercial team and contribute to the efficient handling of quotations, CRM activities, and cross-selling CMA CGM services, while maintaining strong Dutch and English communication with customers and colleagues.

Qualifications

• Fluent in Dutch and English; French a plus.
• Proficient with MS Office, CRM tools and pricing systems.
• Strong communication and customer-focused mindset.
• Analytical thinker with ability to present data clearly.

Responsibilities

• Provide proactive administrative and sales support to Account and Sales Managers.
• Be the first point of contact for customer inquiries and daily support.
• Manage and follow up on quotation requests and workflows.
• Participate in weekly sales meetings and contribute insights.
• Utilize CRM and pricing systems daily.
• Collaborate on dispute resolution and root cause analysis.
• Ensure accurate filing of quotations and FMC filings.
• Share customer feedback with local trade managers.
• Develop and present business cases to Head Office line managers.
• Promote CMA CGM's full suite of services.

Skills

Dutch & English

MS Office

CRM tools

Communication

Customer focus

Relationship building

Analytical thinking

Data presentation

Logistics knowledge

Time management

Tools

MS Office

CRM systems

Pricing systems

Job description

CMA CGM Holland is seeking a Sales Support Officer to join our office in Rhoon. You will bridge clients, sales teams and internal departments to resolve operational challenges and elevate customer satisfaction.

Join a dynamic commercial team and contribute to the efficient handling of quotations, CRM activities, and cross-selling CMA CGM services, while maintaining strong Dutch and English communication with customers and colleagues.