Inside Sales - Cental Sales

CMA CGM; Rhoon; On-site; EUR 35,000 - 55,000; Full time

Job summary

A leading logistics company in the Netherlands is seeking an Inside Sales Officer to manage a local portfolio of customers. The role involves promoting a variety of products, hunting for new business opportunities, and ensuring high-quality CRM data. The ideal candidate will thrive in a fast-paced international environment and possess strong communication skills in Dutch and English. This position promises opportunities for growth while enhancing customer loyalty through effective sales techniques.

Responsibilities

• Manage a portfolio of local customers across all trades.
• Identify new business opportunities to expand the customer portfolio.
• Promote and sell the full CMA CGM product portfolio.
• Maintain high-quality information in CRM system.
• Ensure timely filing of rates and charges.

Skills

Decision quality

Problem-solving skills

Communication

Customer focus

Proficiency in MS Office

Proficient in Dutch

Proficient in English

Tools

MS Office

Qliksense

NOVA

Job description

As part of its growth and development, CMA CGM Holland is looking for an Inside Sales Officer to join its Central Sales department, in the Commercial pillar.

ABOUT THE ROLE

The Inside Sales Officer is responsible for a portfolio of customers on a local level for all trades, incl VAS, Intermodal and Xsell. The overall goal is to grow the business, improve the customer experience and increase the loyalty factor of small and medium sized enterprises (SME’s) through tele sales.

THE KEY RESPONSIBILITIES OF THE INSIDE SALES OFFICER ARE DIVIDED AS SUCH :

• Responsible for a portfolio of customers on a local level for all trades, incl VAS, Intermodal and Xsell.
• Have a clear understanding of the full potential of the customer for the CMA CGM group.
• Hunt for new business, shippers/forwarders to be selected to extend the customer portfolio.
• Promote and sell the full CMA CGM product portfolio, including maritime, value-added, intermodal, and digital solutions.
• Ensure high quality information track in CRM system, NOVA, for the allocated customers.
• Ensure correct and timely filing of rates and other chargeable elements in AQUA.

SKILLS AND COMPETENCIES

• High degree of decision quality and problem-solving skills
• Communicate effectively with internal and external stakeholders
• Proficient in the use of MS office software, Qliksense and NOVA
• Customer focus and result driven.
• Thrives in a fast-paced, international environment and collaborates effectively across functions.
• Fully proficient in Dutch and English

Screening is a standard part of our internal application process, by applying to this vacancy you acknowledge having taken note of this policy.