Road Freight Operations Specialist - End-to-End Shipments

AIT Worldwide Logistics; Amsterdam; On-site; EUR 40,000 - 60,000; Full time

Benefits offered by this job

Holiday allowance

Pension plan

Learning library access

Well-being support programs

Volunteer hours

Employee discounts

Job summary

AIT Worldwide Logistics is seeking an Operations Agent for Road freight in Amsterdam. You will coordinate and execute international road freight shipments end to end, ensuring quotations, scheduling, documentation, tracking and billing meet SOPs and KPIs.

The role involves active collaboration with customers, partners and internal teams, ensuring safety, regulatory compliance, and efficient delivery. Fluency in English and Dutch is required.

Qualifications

• 2+ years of experience in road freight forwarding or similar role.
• Ability to work in a fast-paced, high-volume environment.
• Fluent English and Dutch (spoken and written).

Responsibilities

• Qualify customer shipping requirements and gather details for quotation and operation.
• Prepare profitable quotations and set shipping schedules.
• Coordinate day-to-day import/export of products and review orders/documents.
• Track shipments, communicate delays, and resolve issues with customers and partners.
• Ensure compliance with safety, security, Dangerous Goods regulations and SOPs.
• Bill shipments in line with company guidelines and timelines.

Skills

Road freight forwarding

Customer service

Problem solving

Microsoft Office

CargoWise

Attention to detail

Tools

CargoWise

Job description

AIT Worldwide Logistics is seeking an Operations Agent for Road freight in Amsterdam. You will coordinate and execute international road freight shipments end to end, ensuring quotations, scheduling, documentation, tracking and billing meet SOPs and KPIs.

The role involves active collaboration with customers, partners and internal teams, ensuring safety, regulatory compliance, and efficient delivery. Fluency in English and Dutch is required.