Global End-to-End Air Freight Operations Pro

AIT Worldwide Logistics, Inc.; Rozenburg; On-site; EUR 35,000 - 52,000; Full time

Benefits offered by this job

27.5 holiday days per year

Pension plan

Online learning library and regular培训

Employee support programs

Five volunteer hours per year

Deel employee discounts

Job summary

AIT Worldwide Logistics in the Netherlands is seeking an Operations Agent Air to coordinate and execute international air freight shipments end to end. You will handle quotations, scheduling, documentation, tracking and billing in line with SOPs, KPIs and regulatory requirements.

Day-to-day you will work with customers, partners and internal teams to ensure on-time performance, accurate data, and compliant handling of Dangerous Goods and security requirements while maintaining a safe work

Qualifications

• Minimum 2 years of experience as an Air Freight Forwarder.
• Fluent in English and Dutch, written and spoken.
• Strong PC skills (MS Office) and CargoWise experience preferred.
• ITAR, Dangerous Goods or TSA regulations experience.
• VGB security clearance or the ability to obtain it.
• Able to work in a fast-paced, high-volume environment.

Responsibilities

• Coordinate and execute international air freight shipments end to end.
• Prepare profitable quotations with accuracy.
• Set shipping schedules and communicate with customers, deliverers, and ports to confirm loading, departures, and arrivals.
• Coordinate day-to-day import of products, reviewing orders and documents.
• Track delays, damages, and issues; resolve them with customers.
• Manage all aspects of air international operations including customer service, data entry, operations and billing.
• Track shipments to ensure on-time movement and update systems in real time.
• Coordinate recovery/delivery schedules with cartage agents and international partners.
• Collaborate with local sales teams to communicate issues to customers and partners.
• Ensure compliance with SOPs, regulations and company guidelines.

Skills

Attention to detail

Problem solving

Fluent English

Fluent Dutch

Fast-paced environment

MS Office proficiency

CargoWise experience

Windows/IT basics

Tools

CargoWise

Job description

AIT Worldwide Logistics in the Netherlands is seeking an Operations Agent Air to coordinate and execute international air freight shipments end to end. You will handle quotations, scheduling, documentation, tracking and billing in line with SOPs, KPIs and regulatory requirements.

Day-to-day you will work with customers, partners and internal teams to ensure on-time performance, accurate data, and compliant handling of Dangerous Goods and security requirements while maintaining a safe work