Road Freight Operations Agent – International Shipments

AIT Worldwide Logistics; Hoofddorp; On-site; EUR 36,000 - 55,000; Full time

Benefits offered by this job

Holiday days 27.5 per year

Pension plan

Online learning library

Employee well-being programs

Volunteer hours

Deel employee discounts

Job summary

AIT Worldwide Logistics is seeking an Operations Agent Road to coordinate the day-to-day import/export of freight shipments through road transport within the Ship Spares Division. You will qualify requirements with customers, prepare quotations, and manage schedules with carriers to ensure timely departures and arrivals.

The role requires 2+ years in air freight forwarding, fluency in English and Dutch, and strong IT skills.

Qualifications

• min. 2 years of experience as an Air Freight Forwarder.
• Fluent oral and written English and Dutch.
• Strong PC skills (Windows, MS Office).
• Cargo Wise Software experience a plus.
• ITAR, Dangerous Goods or TSA regulations knowledge.

Responsibilities

• Coordinate day-to-day import/export of shipments via road transport.
• Prepare and deliver profitable quotations.
• Set shipping schedules and communicate with customers, carriers and ports.
• Track shipments and resolve delays, damages and issues.
• Ensure compliance with regulatory requirements and company SOPs.

Skills

Air Freight Forwarding

Customer Service

Scheduling & Timelines

English (Fluent)

Dutch (Fluent)

Tools

Cargo Wise

Job description

AIT Worldwide Logistics is seeking an Operations Agent Road to coordinate the day-to-day import/export of freight shipments through road transport within the Ship Spares Division. You will qualify requirements with customers, prepare quotations, and manage schedules with carriers to ensure timely departures and arrivals.

The role requires 2+ years in air freight forwarding, fluency in English and Dutch, and strong IT skills.