Retail Facilities Lead - HQ Operations & Upgrades

Ace and Tate; Amsterdam; Hybrid; EUR 60,000 - 90,000; Full time

Benefits offered by this job

Flexible hybrid work environment

25 holidays per year (+ tenure days)

Company pension plan

Travel support

Wellbeing support with OpenUp

Eyewear discounts

Daily healthy lunches & snacks

CultureClub events

Job summary

Ace & Tate HQ in Amsterdam is seeking a Retail Facilities Manager to own the maintenance, safety and upkeep of our store portfolio. The role is a hybrid position with 32-40 hours per week and requires 4+ years in facilities management, strong PM skills, and budget oversight.

You’ll lead a team and collaborate with external vendors to keep our stores performing at peak while ensuring safety and brand standards.

Qualifications

• 4+ years in Facilities Management (Retail/Hospitality a plus).
• Project management using formal PM methodologies to deliver on time/budget.
• Ability to manage Opex/Capex budgets and provide monthly spend commentary.
• Strong knowledge of statutory compliance and physical security.
• Comfort leading on out-of-hours emergency responses.
• Leadership to manage direct reports and external vendors.
• Fluency in English (spoken and written).

Responsibilities

• Lead store evolution and upkeep of our entire store portfolio.
• Drive vendor performance with monthly KPI reviews.
• Master SLAs and utility contracts for best service/pricing.
• Design and audit cleaning/maintenance schedules for brand standards.
• Own the Refresh Refit program across locations.
• Re-engineer Back of House spaces for ergonomics and safety.
• Ensure sites meet Fire Safety, HVAC, Water Hygiene, and Electrical testing requirements.
• Establish emergency repair protocols and support HS audits.
• Mentor the Maintenance Coordinator and support development.

Skills

Facilities Mgmt

PM Methodologies

Budgeting

Safety compliance

Ownership mindset

Leadership

English fluency

Job description

Ace & Tate HQ in Amsterdam is seeking a Retail Facilities Manager to own the maintenance, safety and upkeep of our store portfolio. The role is a hybrid position with 32-40 hours per week and requires 4+ years in facilities management, strong PM skills, and budget oversight.

You’ll lead a team and collaborate with external vendors to keep our stores performing at peak while ensuring safety and brand standards.